Skip to main content
Jennifer CruzJC
Looking for a job

Jennifer Cruz

@jennifercruz

HRIS Transaction Specialist at Cook County Government updating HRIS records, maintaining job postings, and reporting on workforce data.

United States
Message

At Cook County Government, I update and maintain HRIS data for hires, promotions, transfers, and other personnel changes. I also query the database for ad hoc reports, investigate data concerns, and write end-user documentation.

I maintain the agency website’s job postings and policy renewals through Acquia, troubleshoot HRIS issues, and participate in testing system customizations.

At Noble Network, I supported day-to-day HR functions across nine campuses, including employee relations, leave administration, payroll, and benefits. I also conducted exit interviews, analyzed HR data, and helped address employee and supervisor questions about policies.

Earlier, I partnered with hiring managers at Erie Family Health Center on full-cycle recruiting, from intake through hire and onboarding. My experience also includes HR and payroll systems support, attendance administration, and employee benefits processing.

Experience

Work history, roles, and key accomplishments

CG
Current

HRIS Transaction Specialist

Cook County Government

Oct 2023 - Present (3 years)

Update, maintain, and change data in the HRIS system (Oracle/JAVA) for new hires, rehires, promotions, transfers, and intradepartmental changes. Maintain agency website, query databases for ad hoc reports, troubleshoot end user HRIS issues, and participate in testing system customization changes.

EC

Talent Acquisition Associate

Erie Family Health Center

Jul 2021 - Mar 2023 (1 year 8 months)

Partnered with hiring managers to drive full life cycle recruiting, from intake sessions through hire and onboarding. Worked closely with candidates, hiring managers, and HRBPs, and ensured compliance with immunizations and COVID vaccination requirements.

IO

Citizens Advocate

Illinois Attorney General's Office

Jan 2016 - Nov 2017 (1 year 10 months)

Resolved and prevented consumer complaints by gathering information, mediating cases, and interacting with appropriate parties. Answered questions from the public and staff, and facilitated cooperative mediation between parties.

CS

Temporary Payroll Coordinator

Chicago Public Schools

Aug 2014 - Jun 2015 (10 months)

Accurately entered and monitored daily attendance of lunchroom managers, attendants, cooks, and porters into the Kronos Payroll system. Input historical edits and benefit time, provided support via high volume phone calls and ticketing system, and processed incoming bid sheets.

GB

Customer Service Representative

Generation Brands

May 2012 - Jan 2014 (1 year 8 months)

Executed HR support and administrative duties, trained new hires on PRMS and JDE programs, and supported the sales department by learning current lighting products. Handled customer service inquiries, order management, and vendor relationships.

AI

Attendance Clerk

ASPIRA of Illinois, Inc

Nov 2008 - Jan 2010 (1 year 2 months)

Provided monthly Chicago Public Schools attendance reports to outside organizations, entered chronic truancy reports, and maintained files of parent/doctor immunizations. Issued early dismissals, maintained medical compliance reports, and proctored Scantron testing.

Education

Degrees, certifications, and relevant coursework

NU

Northeastern Illinois University

Bachelor's, Human Resources Development

1999 - 2014

Pursued a Bachelor's degree in Human Resources Development, completing the program in May 2014.

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan