Jennifer Baum
@jenniferbaum
Product manager with strong technical database background driving customer-focused, KPI-driven solutions.
What I'm looking for
I am a results-driven Product Manager with a strong technical foundation and extensive experience leading remote, multidisciplinary teams in Agile environments such as Scrum, Kanban, and SAFe.
I specialize in backlog prioritization, stakeholder management, and defining business value through clear user stories and acceptance criteria, partnering closely with engineering during discovery to shape solutions.
My background includes product leadership at SMA Technologies and Fiserv, where I drove roadmap strategy, performance analytics, and feature adoption, and earlier hands-on technical roles as a DBA and data engineer across Oracle, MySQL and SQL Server platforms.
I am passionate about continuous learning, transparency, and building cohesive teams that deliver customer-focused products which meet business objectives and exceed KPIs.
Experience
Work history, roles, and key accomplishments
Product Manager
SMA Technologies
Mar 2022 - Apr 2025 (3 years 1 month)
Managed product backlog and drove product strategy, prioritization, and feature delivery for a remote automation solution, improving feature adoption and aligning releases to business KPIs.
Owned product strategy and roadmap for performance analytics, analyzed cross-functional processes, and delivered integrated requirements to meet stakeholder priorities and business goals.
Coached portfolio and program teams on agile practices, decomposed initiatives to story level, and facilitated stakeholder communication to improve delivery cadence and alignment.
Managed incident and problem resolution processes, identified root causes and trends, and reported risk and corrective actions to business leadership to improve operational stability.
Database Engineer
Digistrive
Jun 2013 - Oct 2013 (4 months)
Performed data mapping and developed views, stored procedures, and ETL processes to migrate Magento e-commerce data for development, testing, and reporting.
MySQL Database Administrator
Innovia Group
Jan 2009 - Jun 2013 (4 years 5 months)
Managed and troubleshot MySQL production and development environments, developed stored procedures and data migration tools, and supported data model development for new database environments.
Oracle Database Administrator
Kronos Inc.
Jan 2002 - Aug 2005 (3 years 7 months)
Installed and managed Oracle databases for Workforce Central, developed stored procedures and upgrade scripts to support seamless schema upgrades and application development.
Oracle Database Administrator
Sapient Corporation
Sep 1999 - Nov 2000 (1 year 2 months)
Maintained production and development Oracle instances, applied patches, refreshed test instances, and researched upgrades to support application stability and deployments.
SQL Server Systems Administrator
GTE Internetworking
Mar 1998 - Sep 1999 (1 year 6 months)
Managed backups, maintenance, and administration of SQL Server environments and administered Windows NT systems to ensure environment reliability and security.
LAN Administrator
American International Group
Aug 1997 - Mar 1998 (7 months)
Managed and maintained corporate LAN infrastructure to ensure network availability and support business operations.
Network Administrator
Blackstone and Cullen
Sep 1996 - Aug 1997 (11 months)
Responsible for network administration and maintenance, ensuring reliable connectivity and support for business systems.
Data Analyst
Atlanta Medical Clinic
Aug 1995 - Jul 1996 (11 months)
Conducted data research and analysis to support clinical and administrative decision-making.
Education
Degrees, certifications, and relevant coursework
Kennesaw State University
Bachelor of Science, Public and Social Services
Completed a Bachelor of Science with a major in Public and Social Services and a minor in Psychology, graduating in 1995.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Jennifer?
You can contact Jennifer and 90k+ other talented remote workers on Himalayas.
Message JenniferFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
