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Jennifer Baum

@jenniferbaum

Product manager with strong technical database background driving customer-focused, KPI-driven solutions.

United States
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What I'm looking for

I seek a senior product role where I can lead cross-functional teams in an Agile environment, drive roadmap execution, and deliver customer-focused, metric-driven products while fostering transparency and continuous learning.

I am a results-driven Product Manager with a strong technical foundation and extensive experience leading remote, multidisciplinary teams in Agile environments such as Scrum, Kanban, and SAFe.

I specialize in backlog prioritization, stakeholder management, and defining business value through clear user stories and acceptance criteria, partnering closely with engineering during discovery to shape solutions.

My background includes product leadership at SMA Technologies and Fiserv, where I drove roadmap strategy, performance analytics, and feature adoption, and earlier hands-on technical roles as a DBA and data engineer across Oracle, MySQL and SQL Server platforms.

I am passionate about continuous learning, transparency, and building cohesive teams that deliver customer-focused products which meet business objectives and exceed KPIs.

Experience

Work history, roles, and key accomplishments

SC

Oracle Database Administrator

Sapient Corporation

Sep 1999 - Nov 2000 (1 year 2 months)

Maintained production and development Oracle instances, applied patches, refreshed test instances, and researched upgrades to support application stability and deployments.

Education

Degrees, certifications, and relevant coursework

Kennesaw State University logoKU

Kennesaw State University

Bachelor of Science, Public and Social Services

Completed a Bachelor of Science with a major in Public and Social Services and a minor in Psychology, graduating in 1995.

Tech stack

Software and tools used professionally

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Jennifer Baum - Product Manager - SMA Technologies | Himalayas