Jennie Rodriguez
@jennierodriguez
Experienced manager and bartender with a focus on customer satisfaction.
United StatesWhat I'm looking for
I'm Jennie Rodriguez, a dedicated professional with extensive experience in the hospitality industry. Over the years, I have honed my skills as a Shift Manager and Head Bartender, where I successfully managed operations, enforced health and safety measures, and prioritized customer satisfaction. My leadership led to a remarkable 35% increase in business and a two-fold boost in customer satisfaction at Sliders Grill & Bar.
In addition to my management experience, I have a strong background in training and development. At Crystal Bees, I took on the role of Bartender and Shift Leader, where I was responsible for training new hires and ensuring exceptional service for our guests. My ability to thrive in fast-paced environments and my commitment to excellence have been key factors in my success throughout my career.
Experience
Work history, roles, and key accomplishments
Shift Manager / Head Bartender
Sliders Grill & Bar
Jan 2014 - Jan 2020 (6 years)
Managed all operational areas, including inventory responsibilities, while enforcing health and safety measures and prioritizing customer satisfaction. Led an initiative that improved operations, resulting in a 35% increase in business and a two-fold increase in customer satisfaction.
Bartender / Shiftleader / Head Server
Crystal Bees
Aug 2016 - Mar 2018 (1 year 7 months)
Trained new hires and managed bar area closing procedures. Successfully hosted reserved guest parties while consistently delivering exceptional customer service.
Trainer / Shift Leader
Dunkin Donuts
May 2015 - Sep 2016 (1 year 4 months)
Responsible for opening the store and training new hires. Ensured smooth daily operations and adherence to company standards.
Housekeeping
Performance Environmental
Mar 2008 - Sep 2009 (1 year 6 months)
Cleaned and organized a variety of office spaces. Maintained high standards of cleanliness and order.
Zoning Captain (Pharmacy) / Stocker
Target
Apr 2004 - Dec 2005 (1 year 8 months)
Managed inventory and rearranged the pharmacy area to optimize product placement. Responsible for unloading trucks and stocking merchandise store-wide.
Housekeeping
Portland Care & Rehab
Feb 2003 - Sep 2003 (7 months)
Cleaned, organized, and sanitized patient rooms. Ensured a hygienic and comfortable environment for patients.
Assembly
KABA
Apr 2001 - Sep 2001 (5 months)
Assembled locks using proper tools and drill machines. Adhered to precise specifications for product integrity.
Assembly
EBM
Oct 1999 - Nov 2000 (1 year 1 month)
Assembled fans using hand drills, ensuring quality control. Responsible for packaging and labeling finished products.
Education
Degrees, certifications, and relevant coursework
Jennie hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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