JMJennie M
@jenniem
AI implementation specialist building reliable business workflows and prompt-optimized automation for consistent, validated results.
United StatesWhat I'm looking for
I’m an AI Implementation Specialist focused on turning messy operational needs into repeatable, quality-controlled workflows. With hands-on experience across enterprise development and real-world business execution, I combine systems thinking (requirements, QA, integrations) with practical delivery.
Since founding Ruffles & Pixie Dust, I’ve built and operated a 6,400+ order e-commerce business, standardizing workflows to drive consistent fulfillment and a 4.9★ customer experience. I design repeatable processes for product listing creation, SEO tagging, and customer communication, and I actively implement AI tools (ChatGPT) to support content generation, idea development, and workflow efficiency.
I also bring strong production and tooling depth: I manage end-to-end design-to-delivery workflows using Adobe Photoshop, Illustrator, Canva, and LightBurn, and I optimize listings with eRank and keyword research. Earlier roles included Application Developer at Walt Disney World, Programmer Analyst at Symantec (enterprise tools used by 20,000+ users), and IT Business Analyst at SunTrust—translating requirements into reliable system behavior, documentation, and testable execution.
Experience
Work history, roles, and key accomplishments
Founder & Workflow Ops Lead
Ruffles & Pixie Dust
Jan 2019 - Present (7 years 3 months)
Built and operated a 6,400+ order e-commerce business by designing repeatable workflows for customization-driven fulfillment and maintaining a 4.9★ customer experience. Standardized listing, SEO tagging, and customer communication, and used ChatGPT to improve content generation efficiency and output consistency.
Application Developer
Walt Disney World - Parks & Resorts
Jan 2011 - Jan 2014 (3 years)
Translated business requirements into scalable system designs and built enterprise applications and REST-based services supporting Parks & Resorts operations. Collaborated with product, QA, and business stakeholders, participating in testing/validation and documenting workflows and integrations.
Programmer Analyst
Symantec
Jan 2005 - Jan 2009 (4 years)
Developed enterprise tools used by 20,000+ users across global environments, supporting application workflows and system improvements. Improved reliability and operational efficiency while participating in Agile development and QA processes.
IT Business Analyst
SunTrust Bank
Jan 2005 - Present (21 years 3 months)
Created requirements, test cases, and QA documentation and coordinated between business and technical teams to support delivery. Helped ensure alignment between stakeholders and the planned release work through structured QA artifacts.
Education
Degrees, certifications, and relevant coursework
UFUniversity of Central Florida
Bachelor of Science, Computer Engineering
Completed a B.S. in Computer Engineering at the University of Central Florida.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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