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J H

@jonh

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Strategic business consultant driving AI-enabled transformation, operational excellence, and human-centered automation.

United States

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What I'm looking for

I seek senior roles where I can lead AI-enabled transformation, partner with leadership on strategic roadmaps, and deliver human-centered automation that drives measurable business value.

I am a strategic business consultant and innovation leader who bridges technology and human experience, helping organizations translate executive vision into measurable outcomes.

I design and implement Generative AI solutions, workflow automation, and data-driven systems—creating proprietary platforms and models that increase speed, accuracy, and connection.

I have led transformation initiatives across consulting and industry roles, partnering with C-suite teams to modernize processes, improve employee engagement, and boost profitability through AI-assisted analytics and design thinking.

I focus on practical adoption: crafting AI readiness roadmaps, facilitating executive workshops, and delivering human-centered change that aligns technology with clear business value.

Experience

Work history, roles, and key accomplishments

Current

Trusted Business Consultant

Current

Open Road Strategy

Oct 2024 - Present (1 year)

Design and implement Generative AI and workflow automation solutions to streamline complex operations, create proprietary AI-driven products (e.g., AI Watch Cataloging), and advise leadership on AI readiness and change roadmaps that align adoption with measurable business value.

Generative AI Workflow Automation Image Recognition Product & Design AI Strategy Change Management

Consulting Manager

Arch + Tower

Jun 2021 - Oct 2024 (3 years 4 months)

Led transformation initiatives using AI-assisted analytics and design thinking to modernize processes, improve employee engagement and profitability, and deliver cross-functional consulting projects aligned to strategic outcomes.

Design Thinking Process Improvement Stakeholder Management Workshop Facilitation Program Management

Business Analyst Consultant

Freelance

Jan 2018 - Jan 2022 (4 years)

Performed data-informed analyses to identify operational inefficiencies, designed employee experience frameworks, and implemented early-stage automation and CRM optimizations to support scalable growth for small businesses.

Data Analysis Process Mapping Employee Experience Automation)Strategic Recommendations

Co-Founder / Director

Surge Marketing Group

Mar 2007 - Dec 2018 (11 years 9 months)

Co-founded and led a digital marketing firm focused on analytics-driven strategy, SEO, and automated campaign systems, building marketing dashboards and scalable client solutions that translated data into actionable insights.

Digital Marketing SEO Marketing Analytics Dashboarding Marketing Automation Client Strategy Team Leadership Scalability

Director of Sales

Catalyst Leader LLC

May 2011 - Oct 2017 (6 years 5 months)

Oversaw national sales operations generating over $6M annually, unified data and process to increase conversion and retention, and implemented automated sales workflows while mentoring teams to use analytics in client engagement.

Sales Operations Revenue Growth Sales Automation Analytics Retention Process Standardization

Corporate Development Manager

GiANT Impact

May 2003 - May 2008 (5 years)

Executed data-backed sales and marketing strategies generating over $1.3M in personal sales revenue and collaborated with executives to strengthen business development and customer experience programs.

Business Development Sales Strategy Marketing Analytics Customer Experience Revenue Generation Collaboration With Executives Process Improvement

Education

Degrees, certifications, and relevant coursework

Coursera (IBM)

Professional Certificate, Generative AI and Data Science

Enrolled in the IBM Generative AI and Data Science Professional Certificate program (in progress) to develop applied skills in generative AI and data science.