Jenna Rabaiotti
@jennarabaiotti
Experienced medical billing specialist with a strong customer service background.
What I'm looking for
I am an accomplished professional with over 14 years of experience in customer service-related fields, specializing in medical billing and collections. My journey began in the mortgage industry, where I honed my skills as a remote employee, and I have since transitioned back to the medical field, where I currently excel as a Specialty Biller/Collector at Kingman Regional Medical Center. My strong organizational skills and passion for problem-solving have made me proficient in navigating complex billing processes, ensuring timely and accurate claims submissions.
Throughout my career, I have gained extensive training in appointment scheduling and medical coding/billing, particularly during my tenure at Mohave Eye Center. I am well-versed in various medical applications and have a proven track record of managing accounts receivable for Home Health and Hospice services. My ability to communicate effectively with patients and payers has allowed me to resolve billing concerns efficiently, contributing to the financial health of the organizations I work for.
In addition to my technical skills, I am proficient in Microsoft Office, particularly Excel, which I utilize to analyze data and streamline processes. I am eager to continue my professional growth in a role that allows me to leverage my expertise in medical billing while contributing to a team that values collaboration and excellence in patient care.
Experience
Work history, roles, and key accomplishments
Remote Specialty Biller /Collector I
Kingman Regional Medical Center
Mar 2023 - Present (2 years 7 months)
Diligently navigated DDE for review of Home Health & Hospice Medicare claim corrections and claim status for Hospice subsequent billing. Successfully managed the evaluation, accuracy, and release of clean claims daily for both UB04s and CMS 1500s pertaining to Home Health & Hospice billing.
Cutting Production Associate
Atlas Roofing Corporation
Oct 2022 - Present (3 years)
Operated various machinery throughout the warehouse including Slabber, Down Cutter, Grooved Back, Tongue & Groove, and Lamination machines. Oversaw and led the lamination line to complete orders on a weekly basis, consistently meeting and exceeding deadlines.
Transaction Support Specialist I
Cardinal Financial Company
Mar 2021 - Present (4 years 7 months)
Reviewed and submitted all relevant preliminary title work for both purchase and refinance transactions, including Closing Protection Letter and Title Commitment. Communicated directly with various title companies to order, obtain, and revise title documents as needed.
Document Imaging Processer/Quality Assurance
Heitmeyer Consulting - Atlantic Union Bank
Jan 2021 - Present (4 years 9 months)
Worked closely with Processing and Exceptions teams to provide a high volume of complete and quality PPP2 applications for small business loan approvals. Pulled and reviewed SCC Certifications, 1099s, and Sched C Tax Docs to confirm status and borrower information.
Optometry Technician
Mohave Eye Center
Feb 2019 - Present (6 years 8 months)
Performed a wide range of ocular health tests on 20-30 patients per day and conducted over the phone and in-person triage for emergent ocular care. Documented all patient charting, assessments, and diagnoses as an optometric scribe for the doctors.
Front Desk Receptionist
Mohave Eye Center
Feb 2019 - Present (6 years 8 months)
Scheduled various types of appointments for patients in need of emergent and non-emergent ocular attention. Efficiently processed payments in-person and over the phone, assisting with both patient check-in and check-out processes.
Inventory Supervisor
WIS International
Feb 2015 - Present (10 years 8 months)
Managed an inventory control team of 35-45 employees for major retailers, collaborating with managers and clients to perform complete inventories. Led crew briefings discussing goals and procedures, and oversaw proper setup and care of all inventory equipment.
Area Recruiter Trainer
WIS International
Feb 2015 - Present (10 years 8 months)
Reviewed applications and resumes to find eligible applicants for hire, scheduling and conducting phone and in-person interviews. Directed weekly 4-hour training sessions for groups of ten or more new hires at a time.
Education
Degrees, certifications, and relevant coursework
Diamond Bar High School
High School Diploma, General Studies
Completed high school education, acquiring foundational knowledge and skills necessary for further academic and professional pursuits.
Moreno Valley College / Citrus Community College
Associate's Degree, General Studies
Undertook coursework at Moreno Valley College and Citrus Community College, focusing on general education requirements and exploring various academic disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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