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Researched complex radiology denials and billing discrepancies, followed up with payers, and prepared corrected claims and appeals. Used Excel to track aging and claim status.

Verified insurance eligibility, benefits coverage, and claim documentation while maintaining strong relationships with healthcare facilities and insurance carriers. Drove efficient claim processing through systematic insurance verification, precise medical coding, and proactive follow-up on outstanding claims to get denials processed, including filing appeals.

Managed DME claims from submission through payer follow-up, denial resolution, and appeals using Brightree. Verified eligibility and benefits, reviewed EOBs, and used aging reports to prioritize follow-up.

Implemented systematic approach to aged accounts recovery, collaborating with laboratory teams to track job status and optimize payment collection processes. Orchestrated comprehensive billing operations, including purchase order processing, new customer onboarding, and document archival for enhanced operational efficiency.

Prepared invoices, tracked payments, researched payment variances, and followed up on aged accounts. Improved billing documentation and payment-tracking workflows.

Managed comprehensive customer service operations, coordinating video editing workflow while maintaining client satisfaction through proactive follow-ups and efficient accounts management. Streamlined communication between clients and video editors, ensuring accurate project specifications and timely deliverables while handling financial transactions.

Provided customer service support.

Led quality control inspections for medical device components using advanced measurement tools, ensuring strict compliance with customer specifications. Implemented comprehensive quality assurance protocols and documented non-conformance issues, driving continuous improvement in manufacturing processes.

Performed quality inspection of medical devices.

Currently enrolled in a medical coding certification program.

Completed accounting coursework at Westmoreland County Community College from 2013 to 2015.

Completed a series of accounting courses focusing on fundamental principles and practices. Gained knowledge in financial record-keeping, billing, and accounts management.