Myrna Robles

Provided comprehensive family caregiving services, including vital sign monitoring, medication disbursement, and light housekeeping. Managed meal preparation and assisted with physical therapy exercises.

Worked on commercial plans and auto claims for non-government accounts, ensuring proper payments from insurance based on contracts. Followed up on denials and correspondence, and worked reports provided by management.

Managed A/R representatives and payment posters, reviewing claims daily to release clean claims. Oversaw accounts receivables for 13 physical therapy offices and addressed rejections and exclusions promptly.

Handled A/R follow-up, denials, and appeals for neonatal collections, including special handling accounts. Managed out-of-state billing for Medicaid in multiple states and served as an AHCCCS specialist.

Performed A/R follow-up, managed denials and appeals, and worked on special projects. Handled verification for various insurance plans including AHCCCS, Medicare, Tri Care-UHC, and other commercial plans.

Managed front desk operations, including patient check-in and check-out. Handled authorizations, referrals, and workman's compensation claims, ensuring accurate verification processes.

Specialized in AHCCCS for Mayo Clinic, handling both UB92 and HCFA claims. Managed outliers and appeals to ensure proper reimbursement.

Managed A/R follow-up, charge and payment posting, and electronic claims reports. Performed CPT and ICD-9 verification, and handled HCFA and UB-04 billing.

Processed daily deposits and assisted billers with various tasks. Managed procedure codes and DXs for assistant surgeons, purged batches, and handled faxes and HCFA forms.

Managed a high volume of incoming calls, answering 12 lines efficiently. Set appointments for patients and provided float support as needed.

Completed a program focusing on medical billing practices. Gained knowledge in administrative and billing expertise to achieve high receivables and excellent customer service.