Jenna Kapsis
@jennakapsis
I lead internal communications, editorial governance, and engagement for enterprise audiences.
United StatesWhat I'm looking for
At Deloitte, I support the US Chief Risk Officer and deliver regulated internal communications that reach firmwide audiences, achieving 80%+ email open rates. I manage a 150+ annual communications editorial planner and lead review cycles across risk, ethics, cybersecurity, and compliance topics.
I've also shaped tax communications at Deloitte, managed 200+ intranet pages during KPMG's SharePoint migration, and supported global oncology communications at Novartis. I bring hands-on writing, editing, intranet, webinar, and project-management experience, grounded in clear messaging and stronger operational processes.
Experience
Work history, roles, and key accomplishments
Support the US Chief Risk Officer and the Risk and Brand Protection communications team. Write and edit communications for diverse audiences, manage editorial planner, lead cross-functional review cycles, and deliver internal communications via Poppulo.
Supported the Tax CEO and tax communications team with content development, newsletters, and storytelling. Managed editorial strategy for two monthly newsletters and developed executive summaries.
Supported Clients & Markets during a major Microsoft SharePoint intranet platform migration. Edited and maintained 200+ intranet pages, built new sites, and coordinated launches with marketing and technology teams.
Contractor, Global Internal Communications
Jan 2016 - Dec 2016 (11 months)
Served as a communications coordinator for the Global Oncology Internal Communications team. Edited and formatted content for three recurring newsletters and supported logistics for town halls and events.
Internship in franchise and network development.
Co-founded and led a chapter of an online magazine for college women at William Paterson University. Managed a team of 25+ members, published six digital articles per week, and coordinated events.
Public Relations Intern
Bauer Media Group
Jan 2014 - Dec 2014 (11 months)
Public relations internship at Bauer Media Group.
Education
Degrees, certifications, and relevant coursework
Fairleigh Dickinson University
Master of Arts, Corporate and Organizational Communication
Grade: GPA 3.7
Master of Arts in Corporate and Organizational Communication with a GPA of 3.7.
William Paterson University
Bachelor of Science, Marketing
Grade: Magna Cum Laude, GPA 3.7
Bachelor of Science in Marketing with a minor in Public Relations, graduated Magna Cum Laude with a GPA of 3.7.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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