JT
Open to opportunities

Jennifer Thompson

@jenniferthompson

Customer service-oriented healthcare professional

United States

What I'm looking for

Seeking a remote position where I can utilize my exceptional communication skills, problem-solving, and time management skills to provide timely and accurate data for patient services reimbursement.

As a dedicated and detail-oriented healthcare professional with over 4 years of medical administrative support experience, I excel in providing exceptional communication skills, problem-solving, and time management. With a strong background in medical billing, accounts receivable, and revenue cycle management, I am confident in my ability to ensure timely and accurate data for patient services reimbursement.

Throughout my career, I have demonstrated a strong commitment to maintaining patient privacy and confidentiality, while also working well as part of a team to maintain a professional and positive environment. With expertise in Electronic Health Records (EHR) – Epic, Microsoft Office Applications, and medical terminology, I am well-equipped to take on new challenges.

With a strong educational foundation in Medical Billing and Coding, as well as Medical Administrative Assistant, I am dedicated to staying up-to-date on industry developments and best practices. My experience in front office operations, medical office procedures, and scheduling has given me a unique understanding of the importance of attention to detail and effective communication.

Experience

Work history, roles, and key accomplishments

BD

School Bus Driver

Brookfield Local School District

Jun 2021 - May 2023 (1 year 11 months)

Provided safe, courteous, and timely bus transportation between home and school for all students. Maintained a safe and clean environment in accordance with school district policies and traffic regulations.

CS

Claims Follow-Up Representative

Community Health Systems

Jun 2017 - May 2018 (11 months)

Conducted follow-up with payors on open insurance claims and balances in compliance with departmental policies and procedures. Reviewed system account of demographics, collection notes and other pertinent account information for accuracy.

QI

Pre-Billing Specialist

Quadax, Incorporated

Jun 2015 - Jun 2017 (2 years)

Placed phone calls to insurance companies to verify payment. Used FAX Back to forward all completed documentation to physicians’ offices.

AH

Patient Service Representative

Akron Children’s Hospital

Jun 2012 - Dec 2014 (2 years 6 months)

Served as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphere. Scheduled appointments, verified insurance coverage, and collected payments for services rendered.

Education

Degrees, certifications, and relevant coursework

Jennifer hasn't added their education

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Tech stack

Software and tools used professionally

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Jennifer Thompson - School Bus Driver - Brookfield Local School District | Himalayas