Jennifer Thompson
@jenniferthompson
Customer service-oriented healthcare professional
What I'm looking for
As a dedicated and detail-oriented healthcare professional with over 4 years of medical administrative support experience, I excel in providing exceptional communication skills, problem-solving, and time management. With a strong background in medical billing, accounts receivable, and revenue cycle management, I am confident in my ability to ensure timely and accurate data for patient services reimbursement.
Throughout my career, I have demonstrated a strong commitment to maintaining patient privacy and confidentiality, while also working well as part of a team to maintain a professional and positive environment. With expertise in Electronic Health Records (EHR) – Epic, Microsoft Office Applications, and medical terminology, I am well-equipped to take on new challenges.
With a strong educational foundation in Medical Billing and Coding, as well as Medical Administrative Assistant, I am dedicated to staying up-to-date on industry developments and best practices. My experience in front office operations, medical office procedures, and scheduling has given me a unique understanding of the importance of attention to detail and effective communication.
Experience
Work history, roles, and key accomplishments
School Bus Driver
Brookfield Local School District
Jun 2021 - May 2023 (1 year 11 months)
Provided safe, courteous, and timely bus transportation between home and school for all students. Maintained a safe and clean environment in accordance with school district policies and traffic regulations.
Claims Follow-Up Representative
Community Health Systems
Jun 2017 - May 2018 (11 months)
Conducted follow-up with payors on open insurance claims and balances in compliance with departmental policies and procedures. Reviewed system account of demographics, collection notes and other pertinent account information for accuracy.
Pre-Billing Specialist
Quadax, Incorporated
Jun 2015 - Jun 2017 (2 years)
Placed phone calls to insurance companies to verify payment. Used FAX Back to forward all completed documentation to physicians’ offices.
Patient Service Representative
Akron Children’s Hospital
Jun 2012 - Dec 2014 (2 years 6 months)
Served as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphere. Scheduled appointments, verified insurance coverage, and collected payments for services rendered.
Medical Secretary
Byrne Chiropractic Clinic
Jul 2011 - Jan 2012 (6 months)
Provided administrative support to healthcare professionals. Maintained patient records and performed various administrative tasks.
Education
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Jennifer hasn't added their education
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