Agam User
@agamuser
Store operations supervisor at Krispy Kreme who managed daily operations, staff schedules, inventory, and customer service.
IndiaWhat I'm looking for
WORK EXPERIENCE
Supervisor | Krispy Kreme
Edmonton, Canada | April 2024 – November 2024
Supervised daily store operations and coordinated staff schedules and tasks.
Maintained customer service, product quality, hygiene, and food safety standards.
Monitored inventory, stock levels, and product quality.
Handled customer complaints and coordinated with senior staff to resolve operational issues.
Trained and supported team members to maintain performance and service standards.
Sales Field Executive | TELUS
Edmonton, Canada | October 2023 – March 2024
Promoted telecommunications products and services through door-to-door sales and telephone calls.
Identified customer needs, explained suitable plans, and answered customer queries.
Generated leads, acquired new customers, and built positive customer relationships.
Worked toward sales targets and team revenue goals.
Maintained accurate customer information and sales records while referring technical issues to the appropriate team.
Experience
Work history, roles, and key accomplishments
Processing Staff
Krispy Kreme
Oct 2024 - Feb 2025 (4 months)
Supported day-to-day production and packaging in a high-volume, team-oriented environment. Maintained quality, cleanliness, safety, and productivity standards while monitoring inventory and assisting customers.
Engaged prospective customers, built rapport, and delivered personalized sales experiences. Explained products and services clearly while handling objections and meeting sales targets.
Supervised daily store operations and staff activities, managed schedules, and ensured excellent customer service. Monitored inventory, maintained food safety standards, and handled customer complaints.
Conducted door-to-door sales and promoted TELUS products, identified customer needs, and generated leads. Achieved sales targets and maintained accurate customer records.
Education
Degrees, certifications, and relevant coursework
Khalsa College Patiala
Bachelor of Arts, Arts
2026 -
Pursuing a Bachelor of Arts degree at Khalsa College Patiala, expected to complete in 2028.
Guru Nanak Foundation Public School
Senior Secondary (XII), Arts
Grade: 7.00/7
Completed Senior Secondary education in Arts with a CGPA of 7.00 out of 7.
Achievers Institute
Diploma, Financial Accounting
Earned a Diploma in Financial Accounting with training in Tally.
Northern Alberta Institute of Technology
Diploma, Business Administration
Completed a two-year program in Business Administration with a focus on Human Resource Management.
Guru Nanak Foundation Public School
High School Diploma, Humanities
Grade: CGPA 7.0
Completed Grade 12 in Humanities under the CBSE board with a CGPA of 7.0.
Punjab Computers
Coding Course, Computer Science
2026 - 2026
Completed a 6-month coding course covering Python and JavaScript, and built personal projects using Claude.
Achievers Institute
Tally Course, Accounting
2024 - 2024
Completed a Tally course covering accounting fundamentals, voucher entries, GST, and inventory management.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
CanadaSalary expectations
Job categories
Skills
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