Jellybeth Genton

Created authorization for medical exams, assisted with resolving salary disputes, and addressed timekeeping issues. Tracked medical results via phone calls, emails, and fax requests. Prepared, filed, and maintained records of compliance activities.

Handled customer questions, problems, and concerns via email, phone, and online chat services. Maintained a positive, empathetic, and professional attitude towards customers.

Inspected in-process production by confirming specifications, conducting visual and measurement tests. Created job files and initiated Quality Audit Forms.

Maintained employee data and kept updated accounts of all employment records. Assisted in recruiting and training of new employees for the marketing and IT teams.