Jenet Lewis
@jenetlewis
Certified customer care representative focused on improving service delivery and client satisfaction.
What I'm looking for
I am a dedicated, certified Customer Care Representative with a strong foundation in client relationship management, conflict resolution, and professional communication.
Over several years in client-facing roles I have demonstrated reliability, adaptability, and exceptional time management while maintaining positive, respectful interactions with customers and colleagues.
At Tekno Kleen I supported a welcoming service environment, achieved a 95% cleanliness rating in internal inspections, and learned to anticipate client needs to prevent escalations.
I am passionate about building trust, improving customer experiences, and applying my customer service and administrative skills in a dynamic role to support organizational goals.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Tekno Kleen
Jan 2018 - Dec 2023 (5 years 11 months)
Maintained client-facing environments and delivered customer service that supported a positive experience, achieving a 95% cleanliness rating in inspections and resolving client issues with professionalism.
Education
Degrees, certifications, and relevant coursework
Okoroita Comprehensive Secondary School
West African Senior School Certificate Examination, Secondary Education
Completed the West African Senior School Certificate Examination (WASSCE) at Okoroita Comprehensive Secondary School in 2017.
Availability
Location
Authorized to work in
Job categories
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