Open to opportunities

Jenessa Paraiso

@jenessaparaiso

Message

I am a versatile executive assistant skilled in lead generation and administrative operations.

Philippines

Message

What I'm looking for

I seek a fast-paced role providing executive support or operations leadership where I can apply lead generation, appointment setting, and administrative expertise to improve efficiency and drive measurable results.

I am a versatile, results-driven executive assistant and administrative professional with experience supporting executives and operations across BPO, real estate, and publishing projects.

I have provided high-level support to the CEO, managed complex schedules, coordinated meetings, prepared reports, and handled sensitive information with discretion. I have also overseen daily administrative functions and supported recruitment processes.

I generate and qualify leads through cold calling, set appointments, and provide detailed lead information to acquisition managers. I have performed real-time call center monitoring, managed campaign rollouts, and produced sales reports while consistently meeting sales and call quality targets.

I am committed to delivering accurate, timely work and to streamlining office operations. I look to bring proactive support and measurable results to a team that values attention to detail and strong communication.

Experience

Work history, roles, and key accomplishments

Executive Assistant

Telesource

May 2024 - Aug 2025 (1 year 3 months)

Provided high-level support to the CEO by managing complex schedules, coordinating meetings, preparing reports, and handling sensitive information with discretion to improve executive efficiency.

Calendar Management Meeting Coordination Report Preparation Confidentiality Executive Support Communication Stakeholder Management

Administrative Officer / Recruiter

Telesource

Jun 2023 - May 2024 (11 months)

Oversaw daily administrative operations, managed internal communications, maintained accurate records, and supported the recruitment process to streamline team coordination.

Recruitment Administrative Support Communication Onboarding MS Office

Real Estate Cold Caller

Maui Jackson LLC and JW Lighthomes LLC

Mar 2023 - Jun 2023 (3 months)

Generated and qualified real estate leads via cold calling, set appointments, and delivered detailed lead information to acquisition managers to support deal flow.

Cold Calling Lead Qualification Appointment Setting CRM Sales Calls Lead Handover Communication

Sales & Customer Service Representative

FWD BPO, Inc.

Dec 2014 - Dec 2018 (4 years)

Delivered inbound and outbound sales and customer support for Australian clients, consistently meeting sales and call quality targets to drive customer satisfaction.

Inbound Outbound Sales Customer Service Sales Targets CRM Communication

Telemarketer - Appointment Setting

Bluconnect Solutions, Inc.

Nov 2013 - Jul 2014 (8 months)

Conducted outbound calls for an insurance account, generated and qualified sales leads, and set appointments to support US-based sales teams.

Appointment Setting Lead Qualification Outbound Calling Sales Support Customer Engagement Communication

Outbound Telemarketer

Enovate Corporation

Nov 2011 - Nov 2013 (2 years)

Conducted outbound calls for US-based clients, generated leads and served as point of contact between clients and internal teams to support sales and service objectives.

Outbound Calling Lead Generation Appointment Setting Client Communication Sales Support CRM

Data Entry Specialist

Innodata Knowledge Services, Inc.

Apr 2007 - Aug 2010 (3 years 4 months)

Performed data encoding, book formatting, and proofreading for US publishing projects, ensuring accurate and timely deliverables for publishing workflows.

Data Entry Proofreading Data Encoding Quality Assurance Attention To Detail