Jemuel Pelesco
@jemuelpelesco
Experienced IT professional specializing in Windows Server Administration.
What I'm looking for
With over 10 years of experience in IT, I have honed my skills in Windows Server Administration, infrastructure management, and application support. My journey began as a Technical Support Staff, where I developed a strong foundation in maintaining IT systems and providing first-level support. This experience paved the way for my role as an IT Associate, where I was responsible for overseeing the entire IT system at the store level, ensuring smooth operations and timely updates.
Currently, I serve as a Windows Server Administrator Team Lead at Accenture Inc., where I manage day-to-day server operations, implement Powershell scripting for automation, and oversee Active Directory and DNS management. My expertise extends to VMware administration and Microsoft Azure, where I deploy and manage cloud virtual machines. I pride myself on my flexibility and adaptability, always eager to learn and embrace new technologies to enhance my skill set and contribute effectively to my team.
Experience
Work history, roles, and key accomplishments
Windows Server Administrator Team Lead
Accenture Inc.
Jun 2022 - Present (3 years)
Led a team in Windows Server operations, ensuring high uptime and efficient patch deployment using PowerShell scripting. Managed Active Directory, DNS, GPO, and implemented robust identity and access management solutions.
Service Desk Engineer
Trend Micro Inc
Jan 2022 - Jun 2022 (5 months)
Provided Level 1 and Level 2 application support for antivirus products, ensuring timely resolution of tickets based on agreed SLA targets. Managed call queuing and delivered remote support to end-users.
IT Associate
SM Mart Inc
Provided first-level IT support, including monitoring and troubleshooting for Point of Sales Machines, PC Workstations, and Network Equipment. Responsible for installing hardware and software for POS systems and resolving application program issues.
Technical Support Staff
Puregold Price Club Inc.
Jul 2010 - Feb 2015 (4 years 7 months)
Managed daily updates for prices, digital scales, and price verifiers, and monitored network infrastructure including PCs, POS, and GHL/BDO Terminals and Servers. Maintained both back-end and front-end POS system operations.
Education
Degrees, certifications, and relevant coursework
Jemuel hasn't added their education
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Tech stack
Software and tools used professionally
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