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Jem Sweeney

@jemsweeney

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Product & Operations Manager with 8 years experience

United States

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What I'm looking for

Looking for a role that leverages my expertise in product development, operations management, and data products to drive business growth and improvement.

As a seasoned Product & Operations Manager, I have a proven track record of delivering high-impact products and features on time and with minimal issues. With a strong background in building platform, technical, and data products for enterprise SaaS platforms in healthtech, edtech, and recruiting markets, I excel in balancing ROI, time-to-impact, and risk mitigation to rapidly deliver foundational MVP, experiment, and iterate.

Throughout my career, I have successfully managed strategy, execution, and launch for 0-1 and existing roadmaps, and have experience in a variety of products, including web, mobile, data, analytics, internal tools, and more. I am proficient in SQL and have a proven ability to reduce global operations costs.

I am a results-driven leader with a strong focus on process automation and product strategy for development, launch, and delivery. I have a proven record of successfully shipping high-impact products and features, and have built, grown, and managed three enterprise-grade knowledge bases.

Experience

Work history, roles, and key accomplishments

Product Operations Manager

PicnicHealth

Jan 2021 - Oct 2023 (2 years 9 months)

Led development and launch of 17 products and features across an LLM/ML-powered pipeline for transforming structured/unstructured clinical data into dataset products for biopharma and clinical research customers.

LLM SQL Metabase Automation Data Products Clinical Research

Product Manager

General Assembly

Jun 2019 - Apr 2020 (10 months)

Led strategy and execution of roadmap for platform transformation and phased deployment of an edtech platform.

Edtech LMS

Product Manager

SmartRecruiters

Aug 2016 - Jun 2019 (2 years 10 months)

Led numerous B2B product roadmaps used by large enterprise customers, including mobile iOS and Android app, 3rd-party integrations, SSO and authentication, SMS messaging.

B2B Mobile Apps SSO Authentication SMS

Technical Writer

Zenefits

Apr 2015 - Jul 2016 (1 year 3 months)

Led development of enterprise knowledge management system used by customers and internal support teams.

Technical Writing Knowledge Management Benefits Administration

Technical Project Manager

Vecna Robotics

Oct 2009 - Apr 2015 (5 years 6 months)

Managed teams of PhD-level researchers and contractors to successfully execute and deliver on time for applied R&D in developing autonomous navigation, sensing and planning control systems for military robots.

Project Management Autonomous Planning Robotics