Jemima Mutanu
@jemimamutanu
Versatile entrepreneur with strong customer relationship management skills.
What I'm looking for
I am Jemima Mutanu Nzau, a determined entrepreneur with a Bachelor of Science in Entrepreneurship and Small Enterprise Management from Murang’a University of Technology. Since 2023, I have been running my own online handbag business, where I manage everything from inventory to customer service. My commitment to quality and timely delivery has helped me build strong customer relationships, ensuring satisfaction and loyalty.
Prior to my entrepreneurial journey, I gained valuable experience as a Sales Representative at Master Nuts Company, where I successfully attracted new customers and maintained existing ones. My internship as an Administrative Assistant at Mulley’s Supermarket allowed me to hone my organizational and communication skills, contributing to a smooth office operation. Additionally, my freelance writing experience has equipped me with the ability to manage projects efficiently while delivering high-quality content across various sectors.
Experience
Work history, roles, and key accomplishments
Entrepreneur & Business Owner
Self-Employed
Jan 2023 - Present (2 years 5 months)
I run an online handbag business, managing inventory, customer service, marketing, and sales. I focus on developing strong customer relationships and ensuring timely delivery of quality products.
Online Writer (Freelance)
Freelance
Mar 2019 - Present (6 years 3 months)
I provide writing services across various sectors, maintaining positive client relations through effective communication and project management, ensuring timely delivery of high-quality work.
Sales Representative
Master Nuts Company
Jan 2023 - Jan 2025 (2 years)
As a sales representative, I helped market the company, attract new customers, and maintain relationships with loyal clients, establishing a strong customer base.
Administrative Assistant (Internship)
Mulley’s Supermarket
Feb 2021 - Mar 2021 (1 month)
I assisted the HR manager with report preparation, schedule organization, and documentation management, contributing to efficient office operations and improved teamwork.
Education
Degrees, certifications, and relevant coursework
Murang’a University of Technology
Bachelor of Science, Entrepreneurship and Small Enterprise Management
2017 - 2021
Studied Bachelor of Science in Entrepreneurship and Small Enterprise Management, focusing on developing skills necessary for managing small businesses and understanding the entrepreneurial landscape.
Machakos Girls’ High School
Kenya Certificate of Secondary Education, Secondary Education
2013 - 2016
Grade: C+
Completed Form 1 to Form 4, achieving a KCSE Grade C+ of 46 Points, which provided a strong foundation for further education.
Malivani AIC Boarding Primary School
Kenya Certificate of Primary Education, Primary Education
2009 - 2012
Grade: 357 Marks
Completed Standard 5 to Standard 8, culminating in the KCPE with a score of 357 Marks, which laid the groundwork for secondary education.
Machakos Primary School
Primary Education
2004 - 2009
Attended Standard 1 to Standard 5, gaining foundational skills in literacy and numeracy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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