Jemilat Abdulsalam

I am a dedicated and result-driven Customer Service and Account Management professional with a strong focus on communication, multitasking, and digital support skills. My experience includes effectively handling customer inquiries and managing records, both onsite and remotely. I hold a Higher National Diploma in Banking and Finance and have practical experience in social media-based customer service, which has equipped me to contribute effectively to high-performing teams.

Currently, I work as a Virtual Customer Representative at XXV Kitchen and Lounge, where I respond to customer inquiries via WhatsApp and social platforms, manage order processing, and maintain customer feedback records. Previously, I served as an Account Manager at Soups and Sauces Restaurant, where I monitored daily sales, reconciled reports, and assisted in customer database management. I am passionate about delivering exceptional customer experiences and am eager to bring my skills to a new opportunity.