Jellizza Joy Castillo
@jellizzajoycastillo
Marketing Services Assistant at ATLAS FERTILIZER CORPORATION who coordinated executive meetings, travel, and marketing operations.
PhilippinesWhat I'm looking for
At ATLAS FERTILIZER CORPORATION, I supported marketing field personnel with inboxes, calendars, schedules, and daily administrative tasks. I also supported a senior vice president with executive scheduling and meeting coordination.
I coordinated small-group meetings, conference travel, and reservations, and worked with suppliers and agencies on annual events. My earlier customer service roles covered banking, financial accounts, billing, hotel bookings, and customer inquiries.
Experience
Work history, roles, and key accomplishments
Marketing Services Assistant
Atlas Fertilizer Corporation
Sep 2024 - Nov 2026 (2 years 2 months)
Supported multiple inboxes, calendars, and administrative tasks for marketing field personnel, organized schedules, monitored communications, and coordinated daily operations. Assisted a senior vice president with executive scheduling and meeting coordination.
Assisted customers with inquiries regarding online banking, checking, and savings accounts, fraud claims, and related concerns.
Customer Service Representative
Concentrix San Lazaro
Aug 2019 - Dec 2021 (2 years 4 months)
Handled inquiries regarding a financial account in the United Kingdom and North America through email, chat, and incoming calls.
Customer Service Representative
VXI Inc. Panorama Building
May 2019 - Jul 2019 (2 months)
Supported the billing department of a US telecommunication company through incoming calls.
Handled incoming calls for hotel bookings, and handled incoming and outgoing calls for a US credit card and lending company.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines - Open University
Bachelor in Marketing Management, Marketing Management
2020 - 2024
Bachelor in Marketing Management degree from the Polytechnic University of the Philippines - Open University, completed from 2020 to 2024.
Ramon Magsaysay High School
High School Diploma, General Studies
2009 - 2012
High school education at Ramon Magsaysay High School, Espanya, Manila, from 2009 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Skills
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