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Jelena PetkovicJP
Open to opportunities

Jelena Petkovic

@jelenapetkovic

I grow Shopify and Amazon brands through SEO, PPC, AI workflows, and conversion optimization.

United States
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What I'm looking for

I’m looking for consulting, fractional Head of Ecommerce, in-house Amazon Brand Manager, or strategic partnership opportunities with ecommerce businesses ready to scale systematically.

I build and run ecommerce operations for Shopify and Amazon brands through Matthew & Helen, combining SEO, PPC, conversion optimization, and AI-connected workflows. Over eight years, I’ve built more than 100 Shopify stores, including 15+ Shopify Plus stores, from concept through launch and post-launch support.

I’ve increased Google Ads ROAS from 600% to 1400% in six months, generated 512% sales growth through content, ads, and SEO, and grew organic revenue 45% in 90 days. On Amazon, I raised ROAS from 3.9 to 7.1 while cutting TACoS from 20% to 11%, and improved a top-selling bed and mattress listing’s conversion rate from 1.3% to 5.7% in 90 days.

I scope complex Shopify automations, brief development teams, and lead remote specialists across SEO, PPC, design, content, data, and marketplace management. I’m available for consulting, fractional Head of Ecommerce work, Amazon Brand Manager roles, and strategic partnerships.

Experience

Work history, roles, and key accomplishments

Matthew & Helen logoMH
Current

Ecommerce Strategist | SEO & Growth Expert

Jan 2020 - Present (6 years 8 months)

• Run an ecommerce consultancy delivering Shopify, Amazon, SEO, and PPC growth strategies to clients, including contract and fractional engagements
• Built 100+ Shopify stores over 8 years, 15+ on Shopify Plus, as project manager and copywriter from concept to launch and post-launch
• Notable builds: a B2B HVAC site with tiered pricing by customer type and multi-address account management; a real

Talkbridge logoTA

Account Manager

Aug 2018 - Dec 2019 (1 year 4 months)

• Building and maintaining strong, long-lasting relationships with clients.
• Generating leads to reach prospective clients.
• Liaising between clients and project managers to ensure the timely and successful delivery of projects to clients.
• Resolving complaints and preventing additional issues.
• Planning and executing email marketing, lead nurturing, and marketing campaigns.

Studio Moderna logoSM

Sales Specialist

Aug 2013 - Aug 2018 (5 years)

• Monitoring customer satisfaction in all company channels, outbound, inbound, and online sales.
• Contacting business or private individuals by telephone to sell goods or services.
• Writing scripts for other agents to better target the needs and interests of prospects.
• Assisting in problem-solving and brainstorming solutions to existing concerns.
• Helping customers to make decisions, answer

Education

Degrees, certifications, and relevant coursework

AS

Academy of Arts, Novi Sad, Serbia

Master's degree, Music Pedagogy

HB

High music school “Kornelije Stankovic”, Belgrade

AS

Academy of Arts, Novi Sad

Master's degree, Music Pedagogy

Master's degree in Music Pedagogy from the Academy of Arts in Novi Sad, Serbia.

HS

High music school "Kornelije Stankovic"

Attended the High music school "Kornelije Stankovic" in Belgrade, Serbia.

Tech stack

Software and tools used professionally

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