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Jeffrey Mukumba

@jeffreymukumba

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Experienced ERP Project Manager with a passion for business analysis.

Zambia

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What I'm looking for

I seek a dynamic role where I can leverage my ERP expertise and leadership skills to drive impactful projects and foster team development.

I am a results-driven ERP Project Manager with extensive experience in business analysis and project management. My career spans over a decade, during which I have successfully led the implementation of various ERP systems, including Sage X3 and Sage 300, across multiple industries. I pride myself on my ability to collaborate with stakeholders to gather business requirements and translate them into technical specifications, ensuring that projects are delivered on time and within budget.

Throughout my career, I have demonstrated strong leadership skills, guiding teams through complex projects while maintaining a focus on quality assurance and continuous improvement. My analytical skills enable me to identify areas for optimization, and I am passionate about mentoring and developing subordinates to foster a culture of growth and learning within my teams. I am committed to staying updated with the latest trends in ERP systems and business intelligence, which allows me to provide strategic insights that drive organizational success.

Experience

Work history, roles, and key accomplishments

Sage ERP Projects Manager

Lorge Consulting Services

Oct 2021 - Present (3 years 8 months)

Oversaw the implementation and configuration of Sage 200/300/X3 ERP systems, collaborating with stakeholders to translate business needs into technical specifications. Conducted thorough testing, provided user training and support, and managed project timelines and budgets to ensure successful delivery.

Project Management System Implementation User Training Business Process Analysis Risk Assessment SLA Management

Sage ERP Project Specialist

Rayan Investment Angola

Aug 2019 - Present (5 years 10 months)

Analyzed and documented business processes, eliciting requirements from stakeholders and adhering to formal business analysis methodologies. Developed and executed test cases, designed reports and dashboards, and conducted training sessions for Sage ERP, PowerBI, and Tableau.

Business Process Analysis Requirements Gathering System Integration Power BI Tableau User Training

Sage Projects Consultant

Omni Africa Technologies

Dec 2013 - Present (11 years 6 months)

Implemented and integrated Sage ERP 300, X3, and Sage Evolution with various third-party packages, providing comprehensive post-implementation support. Conducted business needs analysis, managed client SLAs, and performed system upgrades and troubleshooting.

Sage X3 Sage Evolution System Integration Needs Analysis SLA Management SQL Crystal Reports Tableau

IT Manager

Great Lakes Cotton Company

Jan 2009 - Present (16 years 5 months)

Established a new IT structure, recruited the IT operations team, and formulated IT policies, budgets, and procedures. Implemented a comprehensive Information Technology System for Grower Management and ensured high uptime for critical systems including Google Apps and Sage X3.

IT Management Budget Management Team Leadership Google Apps Sage X3

IT Manager

UCL Sugar Limited

Sep 2006 - Present (18 years 9 months)

Formulated and implemented ICT Infrastructure Policies and Procedures, managing the acquisition, installation, and maintenance of the organization’s network, hardware, and software. Advised on ICT strategic direction and ensured continuous improvement in quality management.

Infrastructure Management Policy Development Budget Management Strategic Planning System Implementation Network Management Software Management Quality Management

Systems Administrator

FSI Petroleum Company

Feb 2002 - Present (23 years 4 months)

Provided technical support and recommendations for IT systems, including installation and configuration of operating systems, email, and ERP servers. Performed database administration, troubleshooting, and implemented Sage Line 500/1000 and Sage Point of Sale solutions.

Systems Administration Technical Support Unix Linux Windows Server Crystal Reports User Training Technical Troubleshooting

Education

Degrees, certifications, and relevant coursework

University of Zambia

Master of Business Administration, Business Administration

Currently pursuing an MBA at the University of Zambia. Expected to complete the program between 2023 and 2025.

Unknown

Higher National Diploma, Computer Science

Completed a four-year program in Computer Science, equivalent to a Bachelor of Science degree. Gained comprehensive knowledge in various computer science fundamentals and applications.

Institute of Certified Bookkeepers (ICB) (S.A.)

Diploma in Accounting, Accounting

Obtained a Diploma in Accounting from ICB (S.A.). Focused on key areas including Taxation, Financial Accounting, Communication, and Management.

Institute of Certified Bookkeepers (ICB) (S.A.)

Certificate in Accounting, Accounting

Earned a Certificate in Accounting from ICB (S.A.). Studied core subjects such as Business Statistics, Office Practice, Financial Accounting, and Business Economics.