At Emerging Cooking Solutions, I align system design with operational, financial, and compliance requirements. I analyze workflows, redesign processes to remove redundancies, and test application logic and integrations against business rules and regulatory standards.
At Zambia Catholic University, I introduced standardized processes and record management frameworks for the registry department. I resolved approximately 600 student service requests within three days and managed student registration systems, data migrations, and user orientation.
At Northrise University, I helped stabilize and enhance a mission-critical ERP system. I reverse-engineered its legacy components, documented workflows and data structures, and developed ERP modules including a payment integration for fee processing and receipt generation.
My work has also included product management, software development, and educator training on mobile-based learning delivery models. I hold a bachelor's degree in Software development and Database Technologies and completed Business Analysis studies at IT Masters (Charles Sturt University).
