I'm looking for a role where I can blend my hands-on experience—from launching a business and managing large-scale projects during challenging times to training innovative AI models—with a collaborative, fast-paced team. I thrive on solving complex, real-world problems, driving operational excellence, and turning obstacles into opportunities for success.
Jeffrey McLain
@jeffreymclain
Entrepreneur and problem-solver with experience in business, project management, and AI training.
What I'm looking for
• Drive business growth by leveraging experience in entrepreneurship, project management, and strategic planning.
• Optimize operations through data-driven decision-making, stakeholder collaboration, and process improvement.
• Adapt and problem-solve in high-pressure environments, from Fortune 500 projects to AI model development.
• Streamline workflows using Microsoft Office Suite, Excel automation, and cross-functional coordination.
• Navigate challenges like supply chain disruptions, compliance issues, and evolving business needs.
Experience
Work history, roles, and key accomplishments
AI/Large Language Model Trainer
Confidential
Jan 2024 - Jan 2025 (1 year)
Engaged in evaluating AI models through various research projects, creating system prompts, and testing model compliance. Worked independently on confidential projects to improve model performance and user safety.
COO/General Manager
Books and Brews NC, LLC
May 2022 - Jul 2023 (1 year 2 months)
Led the inception of a new business, creating business plans, coordinating with vendors, and managing social media. Developed operational processes and a comprehensive company handbook.
Fixture Purchasing Analyst
Advance Auto Parts
Apr 2019 - May 2022 (3 years 1 month)
Supported independent stores with fixture needs, managed project timelines, and collaborated with leadership to navigate supply chain challenges during a crisis, resulting in significant business growth.
Merchandising Specialist II
Advance Auto Parts
Sep 2017 - May 2019 (1 year 8 months)
Assisted in formalizing annual strategies for merchandising, created performance review processes, and collaborated with cross-functional teams to present findings to senior stakeholders.
Merchandising Specialist I
Advance Auto Parts
Aug 2016 - Sep 2017 (1 year 1 month)
Supported a high-volume merchandising team, maintained SKU databases, ensured legal compliance, and coordinated with vendors to procure promotional funding.
Quality Assurance Lead
Maverick Solutions
Nov 2015 - Aug 2016 (9 months)
Developed training materials for Oracle HCM Cloud and PeopleSoft, ensuring quality and timely delivery of training videos to clients.
Independent IT Contractor
Self Employed
Jun 2015 - Nov 2015 (5 months)
Provided IT support to local businesses, including workstation setup and maintenance, and offered advice on equipment needs.
Driver
Uber
Jan 2015 - Oct 2015 (9 months)
Provided transportation services while studying for IT training, ensuring excellent customer service and efficient route planning.
Technical Recruiter
Alliance of Professionals and Consultants
Jun 2013 - Jan 2015 (1 year 7 months)
Sourced and screened candidates for client companies, maintaining professionalism and building relationships to ensure successful placements.
Salesperson
Sheetz
Jan 2012 - Jun 2013 (1 year 5 months)
Provided excellent customer service in a fast-paced environment, managed inventory, and ensured compliance with operational procedures.
Shift Leader
Yogurt Mountain
Oct 2010 - Oct 2011 (1 year)
Trained crew members, managed cash handling, and ensured compliance with safety and sanitary standards.
Crew Member
Yogurt Mountain
Oct 2010 - Nov 2010 (1 month)
Maintained high levels of customer service and ensured compliance with health and safety standards.
Education
Degrees, certifications, and relevant coursework
Wake Technical Community College
CompTIA A+ Certification, Information Technology
2015 - 2015
Completed CompTIA A+ preparation and received certification, demonstrating proficiency in computer hardware and software troubleshooting.
North Carolina State University
Bachelor of Arts, Sociology
2009 - 2013
Completed a Bachelor of Arts in Sociology, focusing on social behavior, institutions, and the impact of societal structures on individuals and communities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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