jean-francois marin

Project: ACP, Certification, and Notification Center apps for CPAO.
Contributed to 1 of 14 SAFe Agile teams, refining features and managing dependencies.
Managed and prioritized backlog to meet FAA/EASA compliance and business goals.
Led PI planning, defined objectives, ensured sprint efficiency.
Defined and tested acceptance criteria. Streamlined processes and improved collaboration.

Project: Enhancing CPAO applications (ACP Improvement, ACP Custo, Mass Management, ACP Certification).
Refined features by collaborating with teams to clarify and rewrite Business Owner inputs.
Maintained architectural vision, ensuring compliance with standards.
Aligned decisions via synchronization meetings.
Key Achievements: Delivered critical ACP architectural improvements.

Project: Migrated A220 aircraft document portal into Airbus World AWS PCP.
Gathered requirements, scoped functionalities, documented in Confluence.
Created user stories for API integration, access rights, & navigation.
Managed backlogs, collaborating with architects,UI/UX,developers.
Validated features through manual testing with Xray/JIRA.
Delivered migration on time, aligning teams & objectives.

Project: Outsourcing of third-party mutual insurance processes.
• Facilitated requirements gathering, refined user stories, and collaborated with developers to ensure delivery.
• Consolidated communication using SharePoint and Teams to streamline updates and decisions.
Key Achievements:
• Delivered initial milestones of outsourcing processes within tight deadlines.

• Delivered advanced Excel and VBA programming courses to BBA students, focusing on procedural programming, macros, and data analysis.
• Developed training materials covering topics such as custom functions, event management, pivot tables, and advanced formulas.
• Provided hands-on exercises to enhance students' problem-solving and technical skills in a professional context.

Project: “Me Former En Région” Website Redesign

Migrated the website from WordPress to Drupal, enhancing user journeys and accessibility.
Led workshops to gather requirements and define the product roadmap.
Wrote user stories, managed sprints in Jira, and facilitated agile ceremonies.
Key Achievement: Increased user engagement by 20% with improved navigation.

Project: Development of the Customer and Partner Repository Base for BSCC DSI La Poste Group.

Evolved the customer indexing engine with SOLR and WebServices.
Wrote user stories in Jira, ensuring compliance with DoR.
Refined backlog items, addressed dependencies with teams.
Tested APIs via Postman; validated with SQL, JSON.
Transitioned WebServices to Kafka buses, enhancing data delivery.

Project: Enhancements to ESCALE invoicing ERP for La Poste Group.
Gathered & documented business requirements via workshops in Confluence.
Authored functional & general specs for development teams.
Conducted non-regression testing & ensured GDPR compliance by mapping data flows.
Key Achievements: Improved invoicing efficiency, aligned solutions with business needs, & enhanced customs fee tracking.

Project: Digitalizing Wealth Management Consultancy

Transitioned to a digital-first strategy by implementing credit file management solutions.
Created thematic sheets, simulation reports, and financial recommendations to support client advisory.
Enhanced CRM workflows, improving communication and data management.
Key Achievement: Increased efficiency by 30% in client management processes.

Project: Optimization of patient medical-administrative journey.
•Managed the deployment of digital dictation, centralized folding, printing systems.
•Trained end-users on new systems, facilitating change management & adoption.
•Authored user guides & best practices to support ongoing optimization efforts.
Key Achievements:
•Reduced administrative processing times by optimizing patient pathways.

Project: Deployment of IPSOINS health software for 8,000 users.

Organized training and communication strategies to ensure user adoption.
Provided functional support for configuration and issue resolution.
Coordinated with R&D teams on maintenance updates.
Key Achievement: Successful adoption across all departments, meeting performance targets.

Project: Startup Academy Web Platform.
• Launched and managed an online community of practice, sourcing new members and partners via social media.
• Conducted web conferences and collaborative mind mapping to boost engagement.
Key Achievements:
• Grew platform membership by 50% through targeted outreach and engagement strategies.

Project: Oracle Content Management and Portal Solutions.
• Provided consultancy for Oracle Portal implementations, drafting technical and functional documentation.
• Delivered training and knowledge transfer sessions to ensure effective adoption.
Key Achievements:
• Streamlined content management workflows for enterprise clients, enhancing system usability.

Project: MyOracle France Intranet Management.
• Managed identity access profiles, workflows, and content publication standards across business units.
• Facilitated training sessions and escalated support issues for users and contributors.
Key Achievements:
• Increased intranet usage efficiency by 20% through enhanced workflows and user training.

Project: Oracle University Switzerland-France Website.
• Managed content synchronization, e-marketing campaigns, and the localization of training materials.
• Provided training and support to local EMEA webmasters, ensuring content alignment.
Key Achievements:
• Boosted user engagement through innovative loyalty programs and activity reporting.

Project: Digital Publishing.
• Managed client publishing projects, including planning, quotes, and invoicing.
• Delivered high-quality digital publishing solutions, coordinating subcontractors and client feedback.
Key Achievements:
• Established a thriving business serving a diverse client base with 100% project satisfaction.

Activities and societies: Learned and experimented with creating and crafting customer support agents, conversational AI agents, lead generation agents, and automation workflows to improve customer engagement and operational efficiency.