Looking for a job

Jazmine Zuniga

@jazminezuniga

Message

I coordinate personalized patient journeys, healthcare logistics, and high-touch client support.

Mexico

Message

What I'm looking for

I'm looking for a patient coordination or client-facing role where I can deliver personalized support, manage complex journeys and logistics, protect confidential information, and collaborate with internal teams to create exceptional service experiences.

At Lumati MX, I managed end-to-end patient experiences from initial consultations through post-treatment follow-up, coordinating appointments, procedures, transportation, accommodations, and itineraries for domestic and international patients.

I've also led legal client intake at Cameron Firm PC and delivered customer service across insurance and aviation, using Salesforce, detailed documentation, bilingual communication, and confidentiality to support clients in fast-paced environments.

Experience

Work history, roles, and key accomplishments

VIP Concierge / Patient Coordinator

Lumati MX

Oct 2025 - Jul 2026 (9 months)

Managed the end-to-end patient experience, providing personalized support from initial consultation through post-treatment follow-up. Coordinated appointments, logistics, and patient records while ensuring confidentiality.

Patient Coordination Patient Care Medical Tourism Coordination VIP Customer Service Appointment Scheduling Healthcare Administration Patient Records Management Confidential Information Handling Relationship Management

Legal Intake Specialist

Cameron Firm PC

Jan 2024 - Sep 2025 (1 year 8 months)

Managed initial client intake processes by gathering, reviewing, and documenting case information accurately. Conducted client interviews and served as the primary point of contact for clients.

Legal Intake Client Interviews Salesforce Case Management Customer Service Confidential Information Handling Appointment Scheduling

Customer Service / Sales Representative

Seguros Confie

May 2023 - Dec 2023 (7 months)

Managed initial client intake processes and conducted client interviews to determine eligibility for services. Maintained detailed records and provided exceptional customer service in a fast-paced environment.

Customer Service Sales Client intake Salesforce Case Management Appointment Scheduling Confidential Information Handling

Flight Attendant

Volaris

Jun 2019 - May 2023 (3 years 11 months)

Provided exceptional customer service to passengers while ensuring a safe, comfortable, and positive travel experience. Followed strict safety procedures and managed high-pressure situations professionally.

Customer Service Safety Procedures Emergency Protocols Communication Skills Problem Solving Attention To Detail Multitasking