Looking for a job

Jazen Abuan

@jazenabuan

I coordinate cleaning operations, client bookings, staff schedules, and customer service to keep services running smoothly.

Philippines

Message

What I'm looking for

I'm looking for a role where I can support customers, coordinate schedules and operations, maintain high service standards, and continue growing my administrative and team-management skills.

I've supported AZ Cleaning Bees by handling customer inquiries, providing quotes, explaining cleaning packages, scheduling appointments, and following up with leads.

At Renewed Comfort Cleaning, I oversaw daily cleaning operations, assigned staff, communicated booking updates, monitored quality standards, processed cleaner payments, and handled schedule changes.

I've also worked as a veterinary assistant and carwash attendant, providing animal care support, maintaining clean work areas, and delivering courteous service to customers and pet owners.

Experience

Work history, roles, and key accomplishments

Appointment Setter

AZ Cleaning Bees

Jul 2025 - Mar 2026 (8 months)

Handled customer inquiries, provided quotes, and scheduled cleaning appointments. Assisted clients by explaining services, recommending cleaning packages, confirming availability, and ensuring accurate bookings.

Customer Service Scheduling Follow up Lead Management

Veterinary Assistant

Red Barn Animal Hub

Jun 2025 - Feb 2026 (8 months)

Assisted veterinarians with animal handling, basic care, and tasks. Maintained cleanliness and organization of the clinic area and communicated with walk-in customers.

Animal Care Customer Service

Operations Manager

Renewed Comfort Cleaning

Jan 2024 - Jan 2025 (1 year)

Oversaw daily cleaning operations, scheduled and assigned cleaning staff, and communicated with clients about bookings and updates. Monitored cleaning quality and standards, assisted with hiring and staff training, processed payments for cleaners, handled schedule changes and call-outs, and tracked job completion and reports.

Operations Management Scheduling Quality Control Client Communication Payment Processing Reporting

Carwash Attendant

A.D Car Wash

Apr 2023 - Dec 2023 (8 months)

Delivered high-quality cleaning service and communicated with clients about what they wanted to be cleaned. Ensured customer satisfaction through efficient and careful work.

Cleaning Customer Service