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Jayson Demchak

@jaysondemchak

Fixed Operations Consultant at MSX International supporting Stellantis dealerships, improving field case response rates 25% in 90 days.

United States
Message

What I'm looking for

I’m looking to support GM dealership partners through proactive relationship management, fixed operations improvement, and practical, data-informed problem solving.

At MSX International, Inc. (Stellantis), I co-developed an action plan and pilot program focused on reducing vehicle buybacks. I also directed a team of field service consultants and improved field case response rates 25% in 90 days through standardized reporting, guidance meetings, and daily Salesforce tracking.

At WPP, I advanced from Supervisor, Ford Global Product Insights to Associate Director, Product Launch and Competitive Insights, working on vehicle launches, competitive research, and product messaging. Earlier, I supported Ford and Lamborghini programs across dealer operations, warranty, vehicle communications, and sales initiatives, including strategies that increased U.S. sales 23% in 2011 and 30% in 2012 for Automobili Lamborghini.

Experience

Work history, roles, and key accomplishments

WP

Associate Director, Product Launch and Competitive Insights

WPP

Jan 2014 - Jan 2023 (9 years)

Promoted from Supervisor, Ford Global Product Insights to Associate Director, expanding scope across competitive research, product messaging, and launch execution. Directed cross-functional vehicle launch activities and collaborated with engineering to document testing, attributes, and functionality.

CU

Account Manager, Automobili Lamborghini

Centigrade Unlimited

Jan 2010 - Jan 2012 (2 years)

Worked together with Lamborghini executive staff and area managers to develop sales strategies that amplified U.S. sales 23% in 2011 and 30% in 2012. Headed dealer marketing and sales efforts across North America while maintaining consistent brand identity.

CM

Account Supervisor, Ford Racing Performance Parts / Ford Special Vehicle Team

Campbell Marketing

Jan 2005 - Jan 2009 (4 years)

Coordinated vehicle evaluation drive programs for consumers and dealers, ensuring vehicles were prepared and ready for scheduled use. Facilitated OEM warranty program for Tier 1 performance partner, including warranty evaluation, documentation and approvals.

CM

Senior Account Executive, Ford Special Vehicle Team

Campbell Marketing

Jan 2002 - Jan 2005 (3 years)

Planned and assisted up to 20 nationwide automotive events per year, managing project timelines and coordinating logistics to showcase new vehicles and products. Supervised transportation vendors, including contract negotiations for all nationwide shipments.

CM

Account Executive, Ford Special Vehicle Team

Campbell Marketing

Jan 1999 - Jan 2002 (3 years)

Ran sales strategy, ordering processes, logistics, and billing for a dealership parts support program. Served as key contact for technical issues involving a low-volume, street-legal race car, supporting dealer, customer and program needs.

Education

Degrees, certifications, and relevant coursework

Michigan State University logoMU

Michigan State University

Bachelor's Degree

Activities and societies: Evans Scholars Alumni Association

Bachelor's degree from Michigan State University. Member of the Evans Scholars Alumni Association.

Tech stack

Software and tools used professionally

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