Lee Meyers
@leemeyers
I drive B2B SaaS customer outcomes through strategic IT planning, onboarding, integrations, and retention.
What I'm looking for
At Integris, I serve executive leaders as a trusted IT advisor, aligning strategy, budgets, roadmaps, cybersecurity, and infrastructure with business objectives. I lead quarterly reviews, ROI analyses, and cross-functional escalations to improve efficiency, security, compliance, satisfaction, and retention.
Previously, I managed a $500K+ ARR book of 35+ mid-market and enterprise clients at Xerox Business Solutions Southwest, guiding strategic roadmaps, contract negotiations, infrastructure upgrades, cloud backups, and security deployments. My background also includes revenue growth, product utilization, implementation, technical training, and dealer software support across PartsTrader, OEConnection, CDK Global, and DealerTrack.
Experience
Work history, roles, and key accomplishments
Serving as a trusted advisor to executive leadership, aligning IT strategy, budgets, and roadmaps with business objectives. Lead quarterly strategic business reviews, delivering ROI analyses and technology recommendations that improved efficiency, security, and compliance. Built and managed client relationships while directing internal teams to resolve escalations, monitor system health, and maint
Customer Success Manager
Xerox Managed IT Services
Aug 2021 - Sep 2024 (3 years 1 month)
Served as central account owner for 35+ mid-market and enterprise clients representing $2.5M+ ARR. Led contract and license renewals, conducted QBRs, and generated 20% net-new revenue through roadmap-based expansion.
Serving as a virtual Chief Information Officer for Xerox Managed IT Services division, the vCIO captures and supports the client’s IT vision. By driving success in an effort to help create long standing satisfied clients, we have complete mastery of the client's business use of technology. We guide our clients beyond fundamentals by including critical hardware/software upgrades and compliance re
Responsible for maintaining and generating revenue in the greater Los Angeles territory while leveraging relationships with current and potential clients to produce revenue and generate market
growth.
Key Field Management Responsibilities:
Establish and implement sales strategies that promote revenue and grow market share.
Perform market analysis to determine market opportunity and build process
Field Service Representative
OEConnection
Nov 2016 - Sep 2018 (1 year 10 months)
Owned a five-state Midwest territory supporting Ford OEM dealership accounts and produced $1.3M in annual revenue growth. Increased product adoption and dealership workflow performance through consultative reviews and targeted coaching.
Implements OEM contracted project to drive OEM parts sales as an OEConnection associate on behalf of the sponsoring OEM. Works directly with dealers to implement OEM parts programs; measures dealership performance and increases dealer awareness. Increases wholesale parts sales in order to improve dealership parts operations profitability. Coaches dealership staff to improve conversion of inacti
In the role of Project Specialist, I am responsible for sales and training efforts within the Utilization and Retention team for the corporate headquarters of one of the largest automotive dealership software companies worldwide. I have experience training end users on front end product offerings, including CRM, Desking, Menu and Credit software. This dual role afforded me consulting privileges to
Area Training Specialist
DealerTrack Inc.
Jun 2006 - Jun 2012 (6 years)
Managed enablement and relationship support for more than 200 Wisconsin-market accounts while delivering remote training nationwide. Improved adoption and operating efficiency by coaching dealership teams on sales, customer service, and inventory management.
Successfully managed the client base for the entire Wisconsin market; promoted to manage the new Illinois market; responsible for overseeing 300+ accounts, including remote training for national accounts.
Established excellent working relationships with dealer partners as a knowledgeable solution resource for training personnel in management software that serves as an enhancement to the developme
Education
Degrees, certifications, and relevant coursework
Rock Valley College
Associates of Arts, Computer Technology
2002 - 2004
Rock Valley College
Associate of Arts, Computer Technology
2002 - 2004
Associate of Arts degree in Computer Technology from Rock Valley College from 2002 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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