Jaysmari Pierre

I’m a compassionate healthcare professional with 5+ years of experience in patient care, customer service, and administrative support. I’m active as a South Carolina Pharmacy Technician and Patient Care Technician, and I’m currently pursuing a nursing degree to deepen the impact I can make at the bedside.

In my current role as a Patient Care Technician (MUSC), I monitor vital signs, document patient information accurately, and assist with activities of daily living—always prioritizing comfort, safety, and communication with the nursing team. I also maintain compliance with hospital safety and infection-control protocols while tracking patient changes and escalating concerns appropriately.

Previously, as a Direct Support Professional at Coastal Center, I provided hands-on direct care for individuals with developmental disabilities. I documented daily activities and progress, supported personal care and medication reminders, and helped maintain consistent daily routines through reliable, respectful communication.

I also bring a strong service and administrative foundation from customer-facing healthcare-adjacent roles. As a Remote Customer Service Representative, I handled phone, email, and chat support, scheduled appointments, resolved concerns, and maintained accurate records to ensure customer satisfaction—skills I now apply to healthcare communication, scheduling, and documentation.