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Jayneem TembaniJT
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Jayneem Tembani

@jayneemtembani

Flight Controller at Aviation Ground Services coordinating flight tasks, check-in supervision, rosters, and passenger services at Harare airport.

Zimbabwe
Message

At Aviation Ground Services, I coordinate flight tasks, supervise check-in, establish rosters, and oversee passenger services as a Flight Controller. Before this role, I worked there as a Load Controller and Senior Customer Services Agent, handling flight updates, passenger profiling, and junior agent training.

At Itsheeqi Agro, I developed client relationships and coordinated sales and fresh-produce logistics, including calls, orders, deliveries, and export-market outreach. I completed 258 orders in a week during the carrots high season, and my work helped build relationships with organizations including COLEACP and PUM of the Netherlands.

Earlier, at National Handling Services, I supported airline passengers with check-in, reservations, and baggage tracking using SITA, Amadeus, Sabre, and WorldTracer. I also worked in dental revenue cycle and scheduling roles, handling insurance verification, billing, payment posting, and account updates.

Experience

Work history, roles, and key accomplishments

ZA
Current

Chairperson

Zimbabwe Export Farmers Alliance

Mar 2022 - Present (4 years 8 months)

Led the alliance to support export farmers and promote agricultural exports.

LC
Current

Vice Chairperson

Lower Muphure Subcatchment Council

Oct 2021 - Present (5 years 1 month)

Served on the executive committee and contributed to the expansion of the subcatchment database and launch of its formal computerised database.

AS

Senior Customer Services Agent

Aviation Ground Services

Aug 2023 - Oct 2025 (2 years 2 months)

Handled front office administration, visa verifications, and passenger profiling. Provided check-in and passenger services, stakeholder liaison, conflict resolution, and trained junior agents.

SD

Dental Coordinator

Sea of Smiles Pediatric Dentistry

Apr 2022 - Dec 2024 (2 years 8 months)

Coordinated scheduling, account setup, and insurance input. Managed inbound and outbound calls, recare, and account updates using Carestack software.

EP

Export Logistics and Airport Operations Manager

Edenchase P/L

May 2021 - May 2023 (2 years)

Managed fresh produce export logistics, documentation, and customs clearance. Oversaw airport operations payments, airline billing negotiations, and shipment planning. Represented the company at Dubai Expo 2021 and secured contracts with DHL and Tiger Freight.

LC

Chairperson - Human Resources Subcommittee

Lower Muphure Subcatchment Council

Oct 2020 - Oct 2021 (1 year)

Chaired the HR subcommittee and led the launch of the Belina Payroll system for the catchment council.

HH

Revenue Assurance Manager

Hwela Healthcare

Nov 2019 - Apr 2021 (1 year 5 months)

Managed direct sales and lead generation for medical supplies and homecare services. Oversaw inventory, operational improvements, and payroll system establishment.

GH

Operations Coordinator

GBI Business Hub

Nov 2019 - Feb 2021 (1 year 3 months)

Coordinated operations and administrative tasks to support business activities.

Education

Degrees, certifications, and relevant coursework

BS

BP Global Solutions

RCM Training, Revenue Cycle Management

Completed RCM Training in January 2025.

BS

BP Global Solutions

Support DDS Training, Dental Support

Completed Support DDS Training in March 2023.

BS

BP Global Solutions

Support Realtor Training, Real Estate Support

Completed Support Realtor Training in November 2021.

University of Zimbabwe logoUZ

University of Zimbabwe

Bachelor of Science, Tourism and Hospitality Management

2013 - 2017

Grade: 1st Class Honours

Earned a Bachelor of Science degree in Tourism and Hospitality Management with First Class Honours.

UB

Udemy Business

Training, Data Warehousing and Analysis

Completed training in Data Warehousing and Analysis, and Salesforce and CRM systems.

Oxford Brookes University logoOU

Oxford Brookes University

Bachelor of Science, Applied Accounting

2013 - 2022

Completed a Bachelor of Science in Applied Accounting through ACCA fulfilment.

UZ

UMAA Institute of Zimbabwe

A Level, General Studies

Grade: 19 Points

Completed A Level Cambridge Examinations with 19 points, including grades in Accounts, Economics, Business Studies, and Geography.

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