TNtracy nyirenda
@tracynyirenda
Dedicated dental coordinator with expertise in travel management.
ZimbabweWhat I'm looking for
I am a dedicated Dental Coordinator with a strong background in travel management and customer service. My experience at Global BP Solutions allowed me to hone my skills in scheduling, insurance verification, and claims processing, ensuring that patients receive the best possible care.
Prior to my role in the dental field, I worked as an Operations Controller at Route Management Services and as a Telesales Representative at Mango5. These positions helped me develop a keen understanding of operational efficiency and customer relations, which I carry into every role I undertake. My educational background in Travel and Tourism Management complements my professional experience, equipping me with the tools to excel in dynamic environments.
Experience
Work history, roles, and key accomplishments
GSDental Coordinator
Global BP Solutions
Jun 2021 - Jan 2022 (7 months)
Managed scheduling, insurance verification, and claims processing for dental services. Ensured efficient fee scheduling and patient management.
Operations Controller
Route Management Services (RMS)
Mar 2019 - Nov 2019 (8 months)
Oversaw operations and logistics, ensuring efficient service delivery and route management.
Telesales Representative
Mango5
Jun 2017 - Jul 2018 (1 year 1 month)
Engaged with customers to promote products and services, achieving sales targets through effective communication.
Customer Service Assistant
Reflections Paper Products
Nov 2012 - Jan 2015 (2 years 2 months)
Provided customer support and assistance, addressing inquiries and ensuring customer satisfaction.
Assistant Policy Planning and Strategy Officer
Ministry of Health and Child Care
Jan 2012 - Nov 2012 (10 months)
Assisted in policy planning and strategy development for health initiatives, contributing to effective governance.
Education
Degrees, certifications, and relevant coursework
Trust Academy
Diploma, Travel and Tourism Management
2017 - 2018
BEBindura University of Science Education
Bachelor of Arts, Political Science
2010 - 2013
St David's Girls High
Diploma, High School Diploma
2004 - 2007
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
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