Jaylynn Umphred

I am a customer-focused professional with hands-on experience in parts advising, customer service, and dispatch operations. I began my career after graduating from Northern York High School and have developed a practical, service-oriented approach to ground-level automotive and towing operations.

At Bob Ruth Ford I ensured accurate parts handling, maintained clean and organized workspaces, and managed cash, check, and account procedures to support smooth parts operations. I also monitored stock condition and reported damage or losses to management.

In my current role at Glassmyers Wrecker Service I dispatch tow trucks across a range of call types and handle all related paperwork for towed or abandoned vehicles, ensuring proper documentation and coordination with carriers and storage lots.

I take pride in prompt service, attention to detail, and consistent upkeep of displays and work areas. I am reliable, organized, and committed to supporting teams that value customer satisfaction and operational accuracy.