jayla pates
@jaylapates
Dedicated health administration professional with strong communication skills.
What I'm looking for
I am a dedicated health administration professional currently pursuing my Master's in Business Administration and Health Administration. My journey began with a Bachelor of Science in Health Administration from Texas Southern University, where I developed a solid foundation in healthcare management. I thrive in environments that allow me to expand my skillset and contribute to the success of my team.
Throughout my career, I have gained valuable experience in various roles, including as a Location Specialist at Ontellus, where I reviewed and analyzed legal documents related to medical records. My attention to detail and organizational skills have enabled me to maintain accurate records and perform data entry tasks efficiently. Additionally, my role as a Volunteer in the Patient Care Relations Department at Ben Taub has allowed me to connect with patients and enhance their experience while ensuring compliance with health standards.
I am passionate about providing exceptional customer service and building relationships within the healthcare community. I am eager to leverage my skills and experiences to make a meaningful impact in a dynamic organization.
Experience
Work history, roles, and key accomplishments
Volunteer Patient Care Relations
Ben Taub
Feb 2024 - Present (1 year 4 months)
Engaged with patients to ensure health standards were met, provided customer service, and documented patient care data. Coordinated with healthcare programs and built relationships with community stakeholders.
Location Specialist
Ontellus
Oct 2023 - Apr 2024 (6 months)
Reviewed and analyzed legal documents related to medical records, performed data entry tasks accurately, and maintained client records. Utilized a computerized system for office management and conducted detailed research and resolution using queries.
Security Officer
UHPD
Dec 2023 - Apr 2024 (4 months)
Monitored safety protocols, maintained security systems, and ensured compliance with health and safety rules. Provided customer service and detailed records of incidents while safeguarding confidential information.
Receiving Clerk
DADE PAPER
Jun 2022 - Aug 2022 (2 months)
Inspected incoming products for damage, handled customer service inquiries, and managed payroll paperwork. Conducted data entry and scheduled appointments through various communication methods.
Equipment Manager
Texas Southern University
Jan 2022 - May 2022 (4 months)
Managed daily operations, organized inventory, and coordinated equipment maintenance. Collaborated with teams to prepare for practices and game days, demonstrating leadership among colleagues.
Education
Degrees, certifications, and relevant coursework
jayla hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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