Open to opportunities

Jacklyn Cruz

@jacklyncruz

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Recent healthcare administration graduate eager to enhance operational efficiency.

Zimbabwe

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What I'm looking for

I am looking for a role that allows me to apply my healthcare knowledge while contributing to operational improvements and patient care excellence.

As a recent graduate with a Bachelor of Science in Healthcare Administration, I have developed a strong foundation in healthcare operations, administrative support, and compliance. My academic journey has equipped me with essential skills in patient coordination, data management, and process improvement. I am detail-oriented and adaptable, dedicated to enhancing efficiency and quality in healthcare settings.

During my time at Southern New Hampshire University, I completed coursework that provided me with a solid understanding of business principles, organizational behavior, and healthcare systems. My hands-on experience as a Medical Assistant Extern at Desert Valley Medical Group allowed me to assist physicians with patient care, manage electronic health records, and ensure compliance with HIPAA regulations. I am eager to apply my knowledge and skills in a dynamic organization to support operational goals and improve overall outcomes.

Experience

Work history, roles, and key accomplishments

College Student - Healthcare Administration

Southern New Hampshire University

Completed coursework in healthcare administration, management, and operations, building a strong foundation in business principles and healthcare systems. Developed critical thinking abilities through research and case study analysis, identifying areas for improvement and creating actionable solutions.

Healthcare Management Organizational Behavior Critical Thinking Research Time Management Academic Performance

Medical Assistant Externship

Desert Valley Medial Group

Jan 2023 - Present (2 years 5 months)

Gained hands-on experience in patient care and clinical operations, assisting physicians with procedures and patient preparation. Conducted patient intake, recorded medical histories, documented vital signs, and managed electronic health records (EHR) while adhering to HIPAA and OSHA regulations.

Patient Care Patient Intake Vital Signs Electronic Health Records HIPAA OSHA

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Bachelor of Science, Healthcare Administration

I completed coursework in healthcare administration, management, and operations, which provided me with a strong foundation in business principles, organizational behavior, and healthcare systems. Through research and case study analysis, I developed critical thinking abilities to identify areas of improvement and create actionable solutions.

Victor Valley College

Associate of Science, Medical Assisting

I completed coursework in medical assisting, which provided me with a strong foundation in patient care and clinical operations. I assisted physicians with procedures, including patient preparation and wound care.