jay jay
@jayjay4
I drive home improvement revenue through consultative sales, Salesforce workflows, and customer-focused project coordination.
United StatesWhat I'm looking for
At The Home Depot, I've generated $1.4M+ annually in window and door sales, maintained an 85% conversion rate, and built referral and repeat relationships that produced about 70% of new business.
I translate customer needs into tailored proposals, product recommendations, and consultative presentations, helping increase premium window sales by 70% and customer satisfaction by 82%.
I've improved execution across customer-facing and operational teams by strengthening measurements, documentation, ordering, and handoffs. These changes reduced project rework by 75% and improved proposal and quote turnaround by approximately two hours per day.
I've also supported Salesforce adoption, pipeline visibility, workflow consistency, peer coaching, and cross-functional coordination with installation teams, vendors, operations, and customer service. Across my Home Depot roles, I've generated $10M+ in total sales revenue while balancing growth with a responsive customer experience.
Experience
Work history, roles, and key accomplishments
Led customer engagement and revenue-generation initiatives for high-value home improvement projects, generating $1.4M+ in annual window and door sales with an 85% conversion rate. Improved customer satisfaction by 82% and reduced project rework by 75% through better coordination and CRM adoption.
Generated $700K+ in annual exterior project sales while consistently exceeding sales objectives. Managed the full customer engagement lifecycle and coordinated with installation partners to improve project outcomes.
Education
Degrees, certifications, and relevant coursework
University of Massachusetts Dartmouth
Bachelor of Science, Management
2024 -
Pursuing a Bachelor of Science in Management at the University of Massachusetts Dartmouth.
Bristol Community College
Associate of Arts, Business Administration
2022 -
Earned an Associate of Arts in Business Administration from Bristol Community College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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