RONILYN Lipana
@ronilynlipana
Experienced online English teacher and training manager.
PhilippinesWhat I'm looking for
I am an experienced online English teacher and training manager with a long track record in curriculum development, teacher management, and learner assessment. I specialize in IELTS, TOEFL, Business English, phonics and conversational English for learners from children to professionals.
I have led and managed groups of up to 20 teachers, created curricula and instructional materials from beginner to advanced levels, and implemented teacher pay schemes and payroll processes. I have also served as an executive assistant handling schedules, communications, and company documentation.
My background includes extensive training and supervisory roles in large BPO/training environments, including developing and delivering train-the-trainer programs, conducting performance evaluations, and maintaining training quality and reporting. I have hands-on experience designing company branding materials using tools like Adobe Photoshop and CorelDraw.
I communicate exceptionally well in English, work effectively with minimal supervision, perform well under pressure, and bring strong leadership, facilitation and people-management skills to roles focused on teaching, training, and operations.
Experience
Work history, roles, and key accomplishments
Online English Teacher
SHERRY IBS
Jan 2024 - Present (2 years 2 months)
Teach IELTS, TOEFL, Business and conversational English to professionals and students online; create personalized lessons and evaluate progress to improve learner outcomes.
Online English Teacher
Happy English
Jan 2023 - Present (3 years 2 months)
Teach phonics, pronunciation, sentence construction and conversational English to children (ages 3–senior high) online, developing age-appropriate lesson plans and monitoring progress.
Executive Assistant
ZM Oil International Trading
Feb 2019 - Jun 2022 (3 years 4 months)
Managed presidential schedules, communications, documents and client meetings; designed company branding materials and performed executive duties to support operations.
Country Manager
LanguageBean
Dec 2015 - Jan 2018 (2 years 1 month)
Managed a team of 20 teachers, led hiring and onboarding, developed curriculum from beginner to advanced, and implemented teacher pay schemes to improve retention and performance.
Online English Educator
ABC360
May 2015 - Dec 2015 (7 months)
Delivered online video classes to Chinese students specializing in Business English, IELTS and conversational skills, achieving perfect attendance and tenure recognition.
Online English Educator
51Talk Philippines Inc.
May 2012 - May 2015 (3 years)
Conducted online classes for Chinese students in Business English and IELTS, maintained outstanding attendance and received awards for teaching performance.
Team Manager
Pantheon Concepts, HLK LLC
Feb 2012 - May 2012 (3 months)
Supervised a 20-person outbound sales team, provided coaching and real-time feedback, reported daily productivity and drove targets to achieve sales goals.
Training Manager
NCO Financial Systems Inc.
Apr 2010 - Jul 2011 (1 year 3 months)
Led training operations for T-Mobile financial care collections: developed curriculum, supervised trainers and trainees, and ensured agent performance for quality and collections targets.
Product Trainer
NCO–RMH Teleservices Asia Pacific Inc.
Apr 2007 - Apr 2010 (3 years)
Delivered new-hire and uptraining classes for T-Mobile and Amazon lines, prepared classrooms and materials, and monitored trainee progress and quality scores.
Receptionist / Secretary
Al Naboodah Contracting LLC
Feb 2004 - Dec 2004 (10 months)
Handled international calls, switchboard operations and appointment scheduling; prepared subcontract documents and supported managers with administrative tasks.
Education
Degrees, certifications, and relevant coursework
Asian College of Science and Technology
Bachelor of Science, Computer Science and Information Technology
1997 - 2001
Completed Bachelor of Science in Computer Science and Information Technology from 1997 to 2001, focusing on core CS and IT principles.
Asian College of Science and Technology
Computer Science and Information Technology
1997 - 1999
Studied Computer Science and Information Technology coursework from 1997 to 1999 prior to completion of the bachelor's program.
St. James Academy
Secondary Education
1993 - 1997
Completed secondary education at St. James Academy from 1993 to 1997.
Plaridel Elementary School
Primary Education
1987 - 1993
Completed primary education at Plaridel Elementary School from 1987 to 1993.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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