Jay Felix

○ Collaborated and facilitated cross-functional teams within c-suite, HR, finance, and building management to create an office space to serve a full-service tech agency of over 500 employees.
○ Oversaw implementation of social distancing initiatives and maintained PPE supplies to ensure a safe office environment amid COVID-19 global pandemic.
○ Served as a key liaison between management and finan

○ Facilitated team recognition and documented employee coaching
○ Tracked and managed the Office Team budget with weekly check ins with Office Manager
○ Sourced new vendors for kitchen supply as well as catering
○ Led department to consistently operate under budget, saving an annual 5%-10%.
○ Delegated and coordinated assigned tasks for the Office Coordinator Team

○ Implemented and coordinated employee recognition and anniversary celebrations throughout the organization.
○ Facilitated recruitment and termination processes with HR initiatives, ensuring procedural integrity.
○ Maintained and updated expense accounts for C-level and mid-level executives, to maintain accuracy and timeliness.

○ Oversaw hardware, supplies, and meeting logistics across diverse departmental needs.
○ Partnered with multiple vendors to deliver a budget-conscious, enjoyable kitchen environment.
○ Oversaw office seating arrangements and coordinated the relocation of employee seating and possessions.
○ Performed HR adjacent duties such as handling post-exit possession maintenance
○ Welcomed and checked

-Meet and exceed sales goals by selling memberships, class packs, workshops, and retail items.

-Develop sales strategies for success in the inconsistent market of yoga membership sales.

-Develop a rapport with current and prospective members. Understand and communicate the significance of a consistent yoga practice, and yoga’s various styles.

-Train new employees.

-Clean and maintain the s

Manage every aspect of the store. Keep stock current and correct by processing boxes shipped from
corporate offices, and scanning product on a weekly basis. Process traded product, and follow the pawn
laws of California and New York. Resolve any disagreements or issues amongst employees. Keep all
paperwork, including new hire, shipment logs, and trade verification logs, organized for easy accessib

Greeted customers with a smile, and provided top-level customer service. Answered customer’s questions
about their potential coffee choices. Operated the cash register and keep a balanced drawer. Made drinks
as specified by the Starbucks standards and recipes. Kept a clean area around the drinks, at the cash
register, and in the restaurant. Lifted heavy boxes all over the Manhattan area. Kept the

Manage every aspect of the store. Keep stock current and correct by processing boxes shipped from
corporate offices, and scanning product on a weekly basis. Process traded product, and follow the pawn
laws of California and New York. Resolve any disagreements or issues amongst employees. Keep all
paperwork, including new hire, shipment logs, and trade verification logs, organized for easy accessib

Classes facilitated by the gold-standard adjudicating body for medical coding and billing. The purpose of the program is to study medical terminology, prepare for certification testing, and ultimately attain apprenticeship status as a Certified Professional Coder and a Certified Professional Biller.

Pursued a Bachelor of Arts in Theatre with a focus on Acting, developing performance skills and stagecraft.