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Jaydeep Dave

@jaydeepdave

Digital & Technical PM with 14+ yrs leading SaaS delivery, CMS & API integrations. Currently Product Delivery Lead at Smart Energy Water (SEW.AI).

Canada

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What I'm looking for

Seeking a Product Manager / Technical PM or Product Delivery Lead role, remote or hybrid, leading end-to-end SaaS product delivery with strong cross-functional collaboration. Especially interested in CMS platforms, API/integration strategy, and data-driven product decisions, in fast-paced, stakeholder-heavy environments.

I'm a Digital & Technical Product Manager with over 14+ years of experience delivering enterprise digital platforms, cloud-based SaaS solutions, API integrations, and CMS implementations (Sitecore, Contentful, Drupal) across utility, healthcare, pharmaceutical, and industrial sectors.

Currently, I'm a Product Delivery Lead at Smart Energy Water (SEW.AI), the #1 global cloud SaaS provider of digital customer experience and workforce engagement platforms for energy, water, and gas utilities. I own end-to-end product delivery for major North American utility clients — including SaskEnergy, Alectra Utilities, SMUD, and the City of San Diego — translating complex operational challenges into scalable platform features, and have reduced delivery cycle times by 20% through improved sprint and release processes.

Before SEW.AI, I worked across digital project management, business analysis, and technical architecture roles at XCentium and Tata Consultancy Services, leading Sitecore/CMS implementations, mentoring engineering teams, and managing multi-million-dollar client engagements. I'm skilled at bridging business strategy with technical execution — combining Agile delivery leadership, API/CMS expertise, and data-driven decision-making (GA4, Mixpanel) to ship measurable outcomes in regulated, high-stakes environments.

Experience

Work history, roles, and key accomplishments

Current

Product Delivery Lead

Current

Smart Energy Water

Jun 2023 - Present (3 years 3 months)

Lead end-to-end SaaS product delivery for major North American utility clients, reducing delivery cycle time by 20% through process improvements. Own the full product lifecycle from discovery through deployment and post-launch adoption.

SaaS Product delivery Agile Scrum GA4 Mixpanel Stakeholder Management Change Management Integration Planning Digital CX Smart Mobile Workforce Smart iQ

Digital Project Manager / Business Analyst

XCentium

Jun 2022 - May 2023 (11 months)

Managed enterprise digital transformation projects, reducing average project delays by 25% through structured change control and risk mitigation. Led Sitecore XP and Contentful CMS implementations and maintained project dashboards in Azure DevOps and JIRA.

Project Management Business Analysis Sitecore XP Contentful Azure DevOps Jira Stakeholder Management Risk Management CMS Personalization

IT Project Manager

Tata Consultancy Services

Dec 2018 - May 2022 (3 years 5 months)

Directed cross-functional delivery teams for enterprise digital platforms, reducing post-release defects by 30% through structured QA and DevOps enhancements. Managed vendor relationships and implemented Agile/Scrum practices across teams of 10-20 engineers.

Project Management Agile Scrum DevOps QA Vendor Management SOW SLA Cloud Migration API Integration CMS

Technical Lead Architect

Tata Consultancy Services

Oct 2016 - Nov 2018 (2 years 1 month)

Architected scalable Sitecore XP solutions for global enterprise clients, integrating with CRM, ERP, and DAM systems via REST, GraphQL, and SOAP APIs. Mentored a team of 8 developers and established CI/CD pipeline norms that reduced release incidents by 40%.

Sitecore XP Architecture REST GraphQL SOAP CI CD Mentorship CRM ERP DAM

Software Developer

Tata Consultancy Services

Dec 2012 - Sep 2016 (3 years 9 months)

Delivered full-stack digital solutions using C#/.NET, JavaScript, and SQL Server for healthcare, QSR, and pharmaceutical clients. Built Sitecore-based web platforms from the ground up, including custom modules and multilingual implementations.