Open to opportunities

JAVZDEV3 User

@javzdev3user

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I’m an IT support and network systems student focused on hardware/software troubleshooting.

Costa Rica

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What I'm looking for

I’m looking for a role in soporte IT where I handle Windows hardware/software incidents, support TCP/IP networks, and grow toward cybersecurity with real-world mentorship and hands-on troubleshooting.

I’m an Engineering in Systems student and Técnico en Soporte y Administración de Redes, with hands-on experience resolving “incidencias de hardware y software” and supporting Windows environments. I focus on troubleshooting, instalación y configuración de software, and reliable customer attention.

I’ve completed “practica supervisada” in Compu Servicio Sánchez, where I worked on incident resolution, configuration and ensamblaje de equipos personalizados, and software installation. Alongside my IT track, I also handle technical diagnosis through my work as an electric assistant, strengthening my problem-solving approach.

I’m building my profile for the cybersecurity path through CCNA v7 and CEH/Ethical Hacking training, using tools like Kali Linux, Wireshark, and Maltego. I’m eager to keep growing in soporte IT, redes y ciberseguridad, applying TCP/IP fundamentals and configuration knowledge in real business environments.

Experience

Work history, roles, and key accomplishments

IT Support Internship

Compu Servicio Sánchez

Sep 2023 - Dec 2023 (3 months)

Resolved hardware and software incidents for office PCs, handling troubleshooting for end-user equipment. Assembled customized systems and installed/configured required software.

PC Assembly Installation Software Configuration Technical Support