
Javier Meyer
@javiermeyer
I manage SaaS client onboarding and retention while bringing hands-on agricultural project experience.
What I'm looking for
At Loop by The Builders Board, I manage client accounts on a GoHighLevel white-label CRM platform, guiding customers from setup through adoption and retention.
I build onboarding workflows and training materials, troubleshoot technical issues, maintain account pipelines, identify upsell opportunities, and proactively manage churn risk. I also coordinate scheduling, documentation, and cross-team communication to keep account operations moving smoothly.
Previously, I coordinated agricultural and food security project monitoring for Guatemala's Ministry of Agriculture, working directly with farming communities across multiple regions. I bring bilingual client communication, community-building experience, and agricultural and forestry engineering knowledge to account management or agri-sector sales opportunities in Ireland.
Experience
Work history, roles, and key accomplishments
Customer Success Manager & Onboarding Specialist
Loop by The Builders Board
Jan 2025 - Present (1 year 9 months)
Managed client accounts on Loop, a GoHighLevel white-label CRM platform, guiding users from initial setup through full product adoption and long-term retention. Delivered technical support and troubleshooting, resolving user issues and escalating complex cases to the development team.
Education
Degrees, certifications, and relevant coursework
Universidad de San Carlos de Guatemala
Bachelor of Science, Agricultural and Forestry Industries Engineering
Pursuing a Bachelor's degree in Agricultural and Forestry Industries Engineering, with all coursework completed and final graduation exam pending.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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