Gissele Godoy Salguero
@gisselegodoysalguero1
Customer Success and renewals specialist at Adistec Corp., managing multi-brand portfolios across Central America and the Caribbean.
GuatemalaWhat I'm looking for
At Adistec Corp., I managed multi-brand renewal operations across Central America and the Caribbean, supporting VMware, Nutanix, Lenovo, and Riverbed portfolios. I used structured 90/60/30-day outreach and at-risk account analysis to support retention and protect recurring revenue.
Across B2B technology and customer-facing roles, I’ve supported customer retention, account management, and partner relationships. I’m expanding my expertise in sustainability, environmental technology, GIS, and nature-based solutions, and I’m especially interested in work where technology, data, and customer engagement can advance environmental impact.
Experience
Work history, roles, and key accomplishments
Product Sales & Renewals Specialist
Adistec Corp.
Jan 2021 - Jun 2026 (5 years 5 months)
Managed multi-brand renewal operations across Central America and the Caribbean, supporting VMware, Nutanix, Lenovo, and Riverbed portfolios. Designed and executed 90/60/30-day outreach cadences to reduce renewal slip risk and protect recurring revenue.
Operations Specialist
D&H Distributing
Jan 2018 - Dec 2020 (2 years 11 months)
Managed operative workflow systems and CRM platforms supporting customer retention and business continuity across a broad client base. Coordinated cross-departmental processes across the customer lifecycle.
Events & Logistics Manager
Altair Group
Jan 2014 - Dec 2018 (4 years 11 months)
Managed complex multi-stakeholder projects with vendors and third-party providers, ensuring delivery against SLAs and quality standards. Maintained strategic relationships with marketing managers from major corporations.
Executive Assistant – Development & International Banking
Banco G&T Continental, S.A.
Jan 2001 - Dec 2012 (11 years 11 months)
Delivered premium customer service to high-value clients in Development Banking, building long-term relationships and maintaining high satisfaction over 10+ years. Managed international transactions and cross-border operations with strong attention to detail and compliance.
Education
Degrees, certifications, and relevant coursework
Interamerican Business School
Bachelor, Sales and Marketing
Pursuing a Bachelor in Sales and Marketing, currently in progress.
American School of Guatemala
High School Diploma, General Studies
Earned a High School Diploma in 2000.
Na tivo Paisajismo
Certificate, Landscaping and Garden Design
Completed a 200-hour course in Landscaping and Garden Design.
FAUSAC
Coursework, Agricultural Engineering
Completed coursework in Agricultural Engineering, but did not finish the degree.
INTECAP
Certificate, Floristry
Completed a 200-hour course in Floristry.
Tech stack
Software and tools used professionally
Availability
Location
GuatemalaAuthorized to work in
Salary expectations
Job categories
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