JCJavaun Campbell
@javauncampbell
Dedicated chat support agent with strong customer service skills.
United StatesWhat I'm looking for
My name is Javaun Campbell, and I am a dedicated chat support agent with a strong commitment to providing excellent customer service. I have been working at Conduent as a UPS Healthcare Associate since June 2022, where I have honed my skills in communication and problem-solving. My experience in a call center environment has equipped me with the ability to handle customer inquiries efficiently and effectively.
Prior to my current role, I worked as a night auditor and telephone operator at Jewel Dunn’s River Beach Resort and Spa, where I developed my multitasking abilities and attention to detail. My educational background includes qualifications in various subjects, including Accounting and Office Administration, which further enhance my capability to assist customers with their needs. I am eager to leverage my skills and experience in a new role that allows me to continue delivering exceptional service.
Experience
Work history, roles, and key accomplishments
Healthcare Associate
Conduent
Jun 2022 - Oct 2024 (2 years 4 months)
Worked as a Healthcare Associate at Conduent, providing chat support and customer service for UPS. Developed strong communication skills and demonstrated proficiency in handling customer inquiries effectively.
Night Auditor
Jewel Runaway Bay Beach and Golf Resort
Feb 2020 - Apr 2020 (2 months)
Served as a night auditor, managing hotel operations during night shifts. Responsibilities included balancing accounts and providing customer service to guests.
Telephone Operator
Jewel Dunn’s River Beach Resort and Spa
Aug 2019 - Feb 2020 (6 months)
Worked as a telephone operator and relief night auditor, ensuring smooth communication and guest services. Developed skills in multitasking and customer interaction.
Education
Degrees, certifications, and relevant coursework
St. Monica’s College
2018 - 2018
Brown’s Town Community College
Certificate, General Studies
2017 - 2018
Graduated with qualifications in various subjects including Accounting Clerk Level 2 and multiple CSEC subjects.
York Castle High School
High School Diploma, General Education
2012 - 2017
Graduated with a focus on foundational education and various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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