Open to opportunities

Jaton Rodgers

@jatonrodgers

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Administrative Assistant focused on scheduling, customer support, and accurate CRM documentation.

United States

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What I'm looking for

I’m looking for remote Administrative Assistant, Executive Assistant, Scheduling Coordinator, or Administrative Support work where I can apply my scheduling, CRM documentation, insurance verification, and HIPAA-focused accuracy while supporting a fast-paced team.

I’m an administrative and customer support professional with 5+ years of experience in office administration, customer relations, scheduling, CRM systems, data entry, insurance verification, and high-volume call environments. I’m known for professionalism, organization, accuracy, and handling multiple priorities in fast-paced settings.

In my roles as a Receptionist / Administrative Desk Clerk and a Call Center Customer Service Representative, I managed high-volume calls, scheduled appointments, coordinated onsite visits, and maintained organized records. I documented interactions in CRM systems, supported daily office operations, verified insurance eligibility, collected patient payments, and ensured HIPAA compliance using systems including Dentrix, DentalQuest, and Avesis.

Experience

Work history, roles, and key accomplishments

Receptionist / Admin Clerk

Here North America

Apr 2022 - Mar 2026 (3 years 11 months)

Managed high-volume incoming calls and provided professional customer support by scheduling appointments and coordinating onsite visits. Maintained organized records and supported daily office operations while handling confidential information accurately in fast-paced environments.

Customer Service Appointment Scheduling Calendar Management Record keeping Office Administration Document Management Confidentiality