Jason Tomarchio
@jasontomarchio
Recent IT graduate seeking internship or full-time position.
United StatesWhat I'm looking for
I am a recent graduate with a Bachelor of Science in Management Information Systems from Rowan University. Throughout my academic journey, I have developed a solid foundation in IT systems, applications, networks, and infrastructure. My education has equipped me with the skills to support technology effectively, ensuring operational efficiency and productivity.
During my time at Rowan University, I gained practical experience as an IT Technical Support Specialist, where I provided troubleshooting and technical support to over 5,500 users. I excelled in resolving IT tickets promptly, showcasing my commitment to user satisfaction. Additionally, I worked as a Business Analyst at Canon Solutions America, where I facilitated communication between departments and documented business processes to enhance clarity and alignment.
My internships have allowed me to install, configure, and maintain computer network systems and software, ensuring seamless operations for various organizations. I am eager to leverage my skills and experiences in a full-time position that offers growth opportunities and the chance to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Business Analyst
Canon Solutions America
Jan 2024 - Jul 2024 (6 months)
Gathered and assessed business needs to facilitate communication between departments. Documented business processes, requirements, and solution designs to ensure clarity and alignment across teams. Utilized Microsoft Excel for data analysis, modeling, and reporting purposes.
IT Technical Support Specialist
Rowan University
Mar 2023 - Sep 2023 (6 months)
Provided technical support and troubleshooting for hardware and software issues to approximately 5,500 staff and students. Tutored users on common university applications such as Microsoft Office 365, Canvas, and Google Suite. Consistently resolved the highest number of IT tickets monthly, ensuring timely and efficient user issue resolution.
IT Technician Associate
Matheny Medical & Education Center
May 2021 - Aug 2022 (1 year 3 months)
Installed, configured, and maintained company computer network systems, software, and hardware for approximately 600 staff members. Prepared reports for the IT department head summarizing student engagement, hardware needs, and network performance. Maintained detailed records of network configurations and peripheral specifications to ensure compatible technology deployment.
Manager
Bounce U
Feb 2016 - Apr 2019 (3 years 2 months)
Managed and trained employees, ensuring staff adherence to company procedures and protocols. Routinely led the planning and execution of events. Fostered a positive environment while overseeing daily operations.
Education
Degrees, certifications, and relevant coursework
RURowan University
Bachelor of Science, Management Information Systems
Grade: Dean’s List, Fall 2020, Spring 2020, Spring 2023
Activities and societies: Member, Rowan University Management Information Systems Club, 2020 – 2022
Studied the fundamentals of Management Information Systems, focusing on how IT systems, applications, networks, and infrastructure support business processes. Gained comprehensive knowledge in adapting to various technology support roles, preparing for immediate value addition and growth within an organization.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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