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Jason Paquette

@jasonpaquette

I build secure, repeatable AWS infrastructure and keep production cloud environments running.

United States
Message

At Direct iT, I design, deploy, and manage AWS and Microsoft 365 infrastructure for multiple clients, including a SOC 2-compliant environment with 30+ servers and a $200K–$250K annual cloud budget.

I build infrastructure that can be rebuilt: Terraform across AWS accounts, multi-environment GitLab CI/CD and GitHub Actions pipelines, and highly available disaster recovery environments for routine testing and business continuity. I also implemented Zero Trust Network Access for a Remote Desktop environment, eliminating implicit network trust through identity-based access controls.

I bring hands-on production operations experience across Windows and Linux, on-call incident response, patching, monitoring, backups, access control, and hybrid networking. I also contribute to Kubernetes GPU tooling and build serverless AWS applications to stay connected to the products infrastructure supports.

Experience

Work history, roles, and key accomplishments

Direct iT logoDI
Current

Senior Cloud Engineer

Jul 2021 - Present (5 years 1 month)

• Designed, deployed, and managed AWS and Microsoft 365 infrastructure for multiple clients in parallel,
including a SOC 2–compliant environment running 30+ servers on a $200K–$250K annual cloud budget.
• Carry a weekly after-hours on-call shift and weekend coverage twice a month across client environments,
triaging and resolving production incidents outside business hours.
• Manage a hybrid fleet

Direct iT logoDI

Support Engineer

Jul 2021 - Apr 2023 (1 year 9 months)

• Resolved 15–20 support tickets daily across L1–L3 in cloud, networking, and on-premises environments, with
weekly on-site visits.
• Provided after-hours on-call and weekend coverage for client production environments.
• Administered Windows Server environments — Active Directory (ADUC, ADCS), Group Policy, DNS, and
DHCP across multiple client domains.
• Deployed SonicWall firewalls and configure

USEReady logoUS

IT Desktop Support Tech

Jan 2021 - Jun 2021 (5 months)

Worked as IT Desktop Support Tech at USEReady.

Sullivan and Cogliano a CorTech Company logoSC

Junior Java Developer

Feb 2018 - Mar 2020 (2 years 1 month)

• Developed and maintained Java applications under senior developer guidance, writing object-oriented code for
new features and enhancements.
• Built REST APIs in Spring Boot for CRUD operations.
• Troubleshot and resolved application defects and collaborated with developers and QA across the software
development lifecycle.

Education

Degrees, certifications, and relevant coursework

BC

Bunker Hill CC

Computer Science Transfer Option, Computer Science

2023 - 2025

Bunker Hill Community College logoBC

Bunker Hill Community College

Associate of Science, Computer Science

2023 - 2025

Pursuing a Computer Science Transfer Option, focusing on foundational and advanced topics in computer science.

UL

University of Massachusetts Lowell

Mechanical Engineering

2011 - 2013

BC

Bunker Hill CC

Associate of Science, Computer Science

2009 - 2011

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