Open to opportunities

Greanny Santos

@greannysantos

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AWS-certified DevOps Engineer with extensive IT support experience.

United States

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What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and innovation in cloud technologies.

I am an AWS-certified DevOps Engineer with over 3.5 years of direct experience in DevOps and more than 9 years in IT systems support. My expertise lies in supporting secure and scalable AWS cloud environments, utilizing tools such as Terraform, Jenkins, Docker, and EKS. I have a strong track record in cloud cost optimization, ECS to EKS migration, and CI/CD pipeline automation, which has significantly improved operational efficiency in my previous roles.

Throughout my career, I have honed my skills in Bash and Python scripting, Kubernetes, and observability tools like CloudWatch and Splunk. I am proactive in resolving production incidents and familiar with federal cloud security frameworks. My professional journey has equipped me with the ability to collaborate effectively with developers to troubleshoot infrastructure issues and implement cost-saving measures.

Experience

Work history, roles, and key accomplishments

Cloud & Systems Support Engineer

Guardian Life Insurance

Oct 2021 - Present (3 years 8 months)

Supported AWS, Linux, and Windows systems, managing resource provisioning and automation. Built CI/CD pipelines in Jenkins and automated AMI builds with Packer. Deployed applications via ArgoCD/Helm on EKS and implemented IAM policies.

AWS Linux Windows Jenkins Packer ArgoCD Helm EKS CI CD

Jr. Systems Administrator

INFINITT North America

Jan 2021 - Present (4 years 5 months)

Managed Windows Servers and installed/configured Oracle DB client across multiple servers for testing and integration. Participated in on-prem server racking, cable management, and on-call troubleshooting.

Windows Server Oracle Server Racking Cable Management Troubleshooting

Desktop Support Technician

RCN

May 2020 - Present (5 years 1 month)

Provided hardware diagnostics, SCCM task sequences, and Active Directory support. Installed/configured printers, resolved network printing issues, and supported VPN access for remote users. Assisted with Windows 10 upgrades and patching vulnerable systems across departments.

SCCM Active Directory VPN Windows 10 Patch Management

Education

Degrees, certifications, and relevant coursework

Penn State University

Bachelor of Science, International Politics

Completed a Bachelor of Science in International Politics. The curriculum provided a comprehensive understanding of global political systems and international relations.