At Appeals Doctor, I grew recurring revenue 33% and total revenue 17% year over year, nearly doubled monthly operating profit, and cut the monthly net loss 59%. I also built the sales department and designed a customer success function to address client churn.
I wrote the company’s go-to-market plan and operating manual, and built weekly planning, KPI reporting, and review meetings. I also led the move to Salesforce, making case and account performance visible.
At Easy Seller Leads, I scaled revenue from $0 to $150,000 a month in 12 months and cut client churn 40%. I built the Customer Success and Inside Sales teams and launched an upsell package that increased revenue 30%.
