Open to opportunities

Jason Manning

@jasonmanning

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Business Analyst and Product Owner translating complex needs into scalable agile solutions.

Jamaica

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What I'm looking for

I’m looking for an agile team where I can bridge business and engineering—turning requirements into user stories, acceptance criteria, KPIs, and scalable solutions that drive digital transformation and measurable process improvement.

I’m a Business Analyst and Certified Scrum Product Owner with a Software Engineering background, delivering process and technology-driven solutions across financial and public sector environments. I analyze current-state processes, define future-state workflows, and translate complex business needs into clear business and functional requirements for agile delivery.

I bridge business and technical teams by eliciting requirements through interviews and document analysis, creating user stories with acceptance criteria, and performing impact analysis to manage risk. In my roles, I build measurable success using KPIs, support UAT, and create comprehensive documentation—including business cases, process flows, and functional specifications—while continuously identifying automation opportunities to reduce manual effort.

Experience

Work history, roles, and key accomplishments

Business Analyst

Sagicor Group Jamaica Ltd

Jun 2024 - May 2026 (1 year 11 months)

Analyzed current-state business processes and defined future-state workflows to support digital transformation and operational efficiency improvements. Elicited and refined requirements into user stories and acceptance criteria, supported impact analysis, and contributed to UAT and performance metrics.

Business Process Improvement Elicit Requirements Process Mapping Acceptance Criteria Risk Analysis Stakeholder Management Impact Analysis UAT Support

Product Owner

QualityWorks Consulting Group

Sep 2022 - Sep 2024 (2 years)

Led the development and delivery of an AI-powered QA solution by defining product requirements, success metrics, and performance indicators. Managed the product backlog, facilitated demos and stakeholder feedback, and used user insights to refine solution design.

Product Management Agile Delivery Stakeholder Analysis User Research Requirements Analysis Continuous Improvement Product Demonstrations

UI Developer

Panem Technologies Limited

Oct 2020 - Sep 2024 (3 years 11 months)

Developed user interfaces for web and mobile applications, focusing on usability and responsive design. Collaborated with clients to gather requirements and translated them into UI mockups and design recommendations.

User Interface Development Responsive Design UI Mockups Collaboration

Business Analyst

eGov Jamaica Limited

Aug 2021 - Sep 2022 (1 year 1 month)

Gathered and documented business and system requirements through stakeholder engagement and process analysis. Designed process flows and system diagrams, supported testing with test scenarios and defect reporting, and facilitated user training to improve adoption.

Business Analysis Stakeholder Analysis Process Mapping Test scenarios User Training Gap Analysis

Software Intern

Wuxi Yingfei Data Media Culture Ltd

Apr 2020 - Jun 2020 (2 months)

Supported software development by contributing to coding, testing, and debugging tasks. Assisted with troubleshooting to help maintain progress on assigned work.

Software Development Coding Testing Debugging Troubleshooting