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omario harrison

@omarioharrison

Data-driven Business Analyst skilled in analytics, reporting, and stakeholder communication.

Jamaica
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What I'm looking for

I seek a data-focused role where I can build dashboards, optimize data systems, drive insights for decision-making, and lead efficiency improvements in a collaborative team.

I am a data-driven Business Analyst with a BSc in Computing and over three years of hands-on experience in quantitative research, data analytics, and stakeholder reporting. I design surveys, analyze trends, and transform complex data into clear, actionable insights that support leadership decision-making.

My technical toolkit includes SPSS, Power BI, SQL Server, Oracle, Excel, R Studio, Cognos Analytics, and reporting tools; I have built dashboards, data models, and optimized data warehouses to improve performance and reporting efficiency. I have delivered projects such as product rationalization, inventory management systems, and stock coverage analyses that produced measurable operational improvements.

I collaborate across functions to set targets, support forecasting and margin analysis, and present customer and brand reviews. I am passionate about improving efficiency through research-backed solutions and leading cost-reduction and revenue-enhancing initiatives aligned with organizational goals.

Experience

Work history, roles, and key accomplishments

HS

Business Analyst

Hinduja Global Solutions

Mar 2023 - Feb 2024 (11 months)

Created data collection forms and dashboards, analyzed performance to improve CSAT and FCR, and provided actionable reports and process documentation to stakeholders.

Education

Degrees, certifications, and relevant coursework

University of Technology logoUT

University of Technology

Bachelor of Science, Computing

2017 - 2021

Grade: Second Upper Class

Activities and societies: Studied quantitative and qualitative research methods; coursework included programming (C, Java, C#), web technologies (HTML, CSS), and database systems.

Completed a Bachelor of Science in Computing with a Second Upper Class honours, focusing on computing fundamentals and research methods.

University of Technology, Jamaica logoUJ

University of Technology, Jamaica

Bachelor of Science, Computing

2017 - 2021

Grade: Second Upper Class

Completed a Bachelor of Science in Computing with a Second Upper Class honours, focusing on computing fundamentals and research methods.

Caribbean Examinations Council (CAPE) logoC(

Caribbean Examinations Council (CAPE)

CAPE, Pre-university/Secondary

2016 - 2017

Activities and societies: Completed eight CAPE subjects with grades ranging from two to three.

Completed eight CAPE subjects across multiple disciplines as part of tertiary entrance qualifications.

Caribbean Examinations Council (CSEC) logoC(

Caribbean Examinations Council (CSEC)

CSEC, Secondary Education

2015 - 2015

Activities and societies: Achieved nine CSEC subjects with grades in the range of one to two.

Completed nine CSEC subjects as part of secondary school certification.

Tech stack

Software and tools used professionally

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omario harrison - Business Analyst - Seprod Ltd | Himalayas