Andrew Brown
@andrewbrown
Business analyst specializing in Power BI, Excel automation, and KPI-driven process improvement.
JamaicaWhat I'm looking for
I am a results-driven business analyst with hands-on experience transforming large datasets into actionable insights using Power BI, Excel, Tableau and automation through macros. I've developed interactive dashboards and real-time reporting solutions that reduced manual reporting time, improved decision-making, and streamlined data cleansing and validation processes.
Across roles in analytics, reporting, and workforce management, I led teams, created KPI-focused reporting frameworks, and implemented process improvements that drove productivity and performance. I communicate findings through presentations and stakeholder-facing dashboards to enable measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Business Analyst
Concentrix
May 2021 - Present (4 years 5 months)
Analyzed large datasets and built interactive Power BI and Excel dashboards that reduced manual reporting time and improved KPI-driven decision-making for the Nestle project; automated data cleansing with macros to minimize errors.
Reporting Analyst
Continuum
Jan 2019 - May 2021 (2 years 4 months)
Created and delivered KPI reports and maintained attendance and bonus records to improve performance; developed an automated real-time hourly reporting solution.
Workforce Analyst
Centerfield Media
Aug 2018 - Aug 2019 (1 year)
Produced KPI reports and organized shift schedules to optimize efficiency across lines of business while maintaining attendance and bonus data for weekly review.
Workforce Manager
Centerfield Media
May 2016 - May 2018 (2 years)
Led a team of 12 real-time analysts to drive productivity and service-level KPIs, managed schedules across AT&T lines of business, and developed a PTL dashboard to identify supervisor-level inefficiencies.
Education
Degrees, certifications, and relevant coursework
UPUniversity of North Carolina at Pembroke
2010 - 2011
Attended the University of North Carolina at Pembroke between 2010 and 2011; coursework and credential details not provided.
EUEast Tennessee State University
2007 - 2010
Attended East Tennessee State University from 2007 to 2010; coursework and credential details not provided.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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